Intune,Endpoint Management,Device Management,Entra ID,Azure AD,L3,ITIL

Job description

Microsoft Intune / Endpoint Management (MEM) experience Yes Device enrollment, config, compliance (Windows) — Yes Config profiles, security policies, app management (Win32/LOB/Store) — Yes Azure AD (Entra ID), Conditional Access, MDM/MAM — Yes Windows Autopilot, Update Rings, device lifecycle — No Troubleshooting device/policy/app deployment issues — Yes PowerShell automation & reporting — Yes Endpoint security policies & enterprise mobility — Yes Incident handling, L2/L3 support, documentation — Yes Ticketing tool – ServiceNow — No ITIL processes (Incident, Service Request, Change, SLA) — Yes