ITOPs Engineer
Alstom · Bengaluru, Karnataka, India
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Alstom · Bengaluru, Karnataka, India
Location: Bangalore, KA, IN Company: Alstom Job Summary Take on a new challenge and apply your IT operations and platform management expertise in a cutting-edge field. Youll work alongside collaborative, innovative, and dynamic teammates. Youll play a key role in supporting IT operations and managing project platforms in a Lab environment. Day-to-day, youll work closely with teams across the business (such as ATS Leaders, Integration Leaders, Solution Architects, and Platform Design Authorities), provide technical support, and contribute to the continuous improvement of processes, tools, and automation, and much more. Youll specifically take care of platform setup and virtualization, but also support network configuration and troubleshooting activities during commissioning and commercial service. Responsibilities • Creating and supporting auto-deployment processes for preconfigured OS images for specific hardware • Providing expertise on various operating systems like Linux with OPC DA and UA • Managing platform and virtual application migrations from physical/virtual to public/private cloud environments • Setting up hardware platforms, virtualization, clustering VMs, and managing OS licenses • Supporting hardware specification and selection, including high-end servers, workstations, and network devices • Assisting end users with the installation of product-specific software on virtual or physical platforms • Creating network plans for ATS systems, including switch and routing configurations • Supporting site installation teams with network configuration and troubleshooting • Ensuring seamless coordination with end users, design authorities, and vendors to deliver on-time • Managing obsolescence for active and passive devices • Applying and ensuring adherence to processes and standards • Monitoring technology advancements through ongoing technical observation • Contributing to continuous improvement initiatives • Ensuring 24/7 system availability All about you We value passion and attitude over experience. Thats why we dont expect you to have every single skill. Instead, weve listed some that we think will help you succeed and grow in this role: • Bachelors or Masters degree in Computer Science, Electrical, Electronics, Communications, or Instrumentation Engineering • ITIL certification (preferred) • CCNA/CCNP certification (preferred) • Experience with Windows OS administration and customization for OEM image building • Knowledge and experience in OS administration (Windows/Linux), security, performance, and virtualization (VMware, Hyper-V) • Strong expertise in network administration, IP addressing, and switch/router configuration • Proficiency in scripting for automatic setup of computers, including OS, drivers, and network configurations • Understanding of hardware, BIOS, and computer performance (CPU/memory) • 5+ years of experience as an administrator in multi-OS environments, supporting medium or large-scale networks • Ability to manage multiple projects and tasks simultaneously • Strong problem-solving skills and a desire to learn and take on responsibilities • Willingness to work flexible hours, including evenings or weekends, as needed • Experience with network/system management tools, asset tracking, and license management Things youll enjoy Join us on a life-long transformative journey the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. Youll also: • Enjoy stability, challenges, and a long-term career free from boring daily routines • Work with innovative technologies and new security standards for rail signalling • Collaborate with transverse teams and supportive colleagues • Contribute to impactful and innovative projects • Utilise our flexible and inclusive working environment • Steer your career in whatever direction you choose across functions and countries • Benefit from our investment in your development through award-winning learning opportunities • Progress towards advanced roles in IT operations and platform management • Benefit from a fair and dynamic reward p You dont need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, youll be proud. If youre up for the challenge, wed love to hear from you!