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**Company Description** ICICI Bank is one of India’s leading private sector banks, offering a comprehensive range of banking products and services to corporate clients, Small and Medium Enterprises (SMEs), and individual customers. The Bank provides services through multiple channels, including branches, ATMs, mobile banking, internet banking, and phone banking, enabling convenient access for customers across the country. With a network of 7,246 branches and 10,610 ATMs and cash recycling machines across India as of September 30, 2025, ICICI Bank has a strong nationwide presence. The organization operates within a robust regulatory framework and emphasizes customer service, innovation, and operational excellence, making it an attractive workplace for individuals seeking growth in the banking sector. **Role Description** This is a full-time, on-site role based in Varanasi for a Job Title position at ICICI Bank. The role involves supporting day-to-day branch operations, assisting customers with banking transactions, and addressing inquiries related to accounts, loans, and other financial products. The individual will help promote ICICI Bank’s products and services, ensure compliance with internal policies and regulatory guidelines, and maintain accurate records and documentation. The position also includes working closely with team members to meet branch targets, enhancing customer experience, and contributing to the overall efficiency and service quality of the branch. **Qualifications** - Strong customer service and communication skills, with the ability to interact professionally with diverse customers. - Basic knowledge of banking products, services, and operations; familiarity with financial services or retail banking is an advantage. - Comfort with using computers, banking software, and digital channels such as mobile and internet banking platforms. - Attention to detail, organizational skills, and the ability to manage documentation and transactional accuracy. - Ability to work on-site in a branch environment, collaborate with colleagues, and meet performance and compliance standards. - Undergraduate degree in business, commerce, finance, or a related field preferred; relevant experience in customer-facing roles is beneficial. - Integrity, reliability, and a strong focus on ethical conduct and adherence to regulatory requirements.