Lead Product Manager–Airline Experience

Job description

Role Summary Lead Product Manager – Airline Experience Seeking a Lead Product Manager to drive product strategy, roadmap, planning, and execution across Check-in portfolio- SSCI, Defect Management, DMS (Delivery Management System), and Product Convergence initiatives . The role will partner closely with Engineering, Delivery, CARE and Customer teams to prioritize investments, improve product quality, and deliver customer value. The role possesses a unique blend of business and technical skills, a big-picture vision, and the drive to make that vision a reality. Key Responsibilities • Own and drive product roadmap, prioritization, and release planning. • Manage SSCI, DMS, Defect Management, and product convergence initiatives. • Drive product vision & strategy, business requirements documentation and analysis. • Partner with cross-functional teams to define requirements and deliver outcomes. • Drive defect backlog governance, quality improvements, and operational excellence. • Utilize customer insights, data, and analytics to inform product decisions. • Communicate roadmap, risks, dependencies, and progress to stakeholders. • Leverage AI tools to improve product discovery, analysis, prioritization, and delivery efficiency. • Ensure alignment to technology strategy throughout product life cycle • Manage the product profit & loss (P&L) • Manage product area’s investment decisions, scope, roadmap, priorities • Conduct demos (internal or external, as needed) Preferred Qualifications • Proven Product Management experience in complex platform or enterprise solutions. • Strong proficiency with Rally, Jira, Agile/Scrum delivery frameworks, and backlog management. • Experience in defect management, release planning, and product lifecycle management. • Familiarity with AI-powered productivity and product management tools. • Strong stakeholder management, communication, and analytical skills. • Airline, airport, or travel technology domain knowledge preferred • Business and technology-oriented, with a strong product and functional/domain background • Ownership mindset of individual and team objectives; with both tactical and strategic thinking to ensure measurable results • Abundant curiosity to delve into unfamiliar areas and quickly become proficient • Ownership mindset of individual and team objectives; with both tactical and strategic thinking to ensure measurable results • Ability to work independently and resolve professional, technical or operational project challenges in a creative, methodical manner • Comfortable working in a team-oriented, highly collaborative virtual environment that is geographically distributed • Ability to successfully navigate in a multi-stakeholder environment where there are often competing priorities, goals and challenges across our diverse set of internal and external customers and partners