Lead Product Manager–Airline Experience

Job description

**Role Summary** **Lead Product Manager – Airline Experience** Seeking a **Lead Product Manager** to drive product strategy, roadmap, planning, and execution across Check-in portfolio- **SSCI, Defect Management, DMS (Delivery Management System), and Product Convergence initiatives** . The role will partner closely with Engineering, Delivery, CARE and Customer teams to prioritize investments, improve product quality, and deliver customer value. The role possesses a unique blend of business and technical skills, a big-picture vision, and the drive to make that vision a reality. **Key Responsibilities** - Own and drive product roadmap, prioritization, and release planning. - Manage SSCI, DMS, Defect Management, and product convergence initiatives. - Drive product vision & strategy, business requirements documentation and analysis. - Partner with cross-functional teams to define requirements and deliver outcomes. - Drive defect backlog governance, quality improvements, and operational excellence. - Utilize customer insights, data, and analytics to inform product decisions. - Communicate roadmap, risks, dependencies, and progress to stakeholders. - Leverage AI tools to improve product discovery, analysis, prioritization, and delivery efficiency. - Ensure alignment to technology strategy throughout product life cycle - Manage the product profit & loss (P&L) - Manage product area’s investment decisions, scope, roadmap, priorities - Conduct demos (internal or external, as needed) **Preferred Qualifications** - Proven Product Management experience in complex platform or enterprise solutions. - Strong proficiency with Rally, Jira, Agile/Scrum delivery frameworks, and backlog management. - Experience in defect management, release planning, and product lifecycle management. - Familiarity with AI-powered productivity and product management tools. - Strong stakeholder management, communication, and analytical skills. - Airline, airport, or travel technology domain knowledge preferred - Business and technology-oriented, with a strong product and functional/domain background - Ownership mindset of individual and team objectives; with both tactical and strategic thinking to ensure measurable results - Abundant curiosity to delve into unfamiliar areas and quickly become proficient - Ownership mindset of individual and team objectives; with both tactical and strategic thinking to ensure measurable results - Ability to work independently and resolve professional, technical or operational project challenges in a creative, methodical manner - Comfortable working in a team-oriented, highly collaborative virtual environment that is geographically distributed - Ability to successfully navigate in a multi-stakeholder environment where there are often competing priorities, goals and challenges across our diverse set of internal and external customers and partners