Lead SRE / DevOps Architect

Job description

**Role Overview** We are seeking an experienced **Infrastructure Architect / DevOps Lead / SRE** to design and operate highly available, scalable production platforms across **AWS, Kubernetes, Linux, and Media/OTT environments**. The role requires strong hands-on expertise in cloud infrastructure, automation, container orchestration, monitoring, and Day2 operations for large-scale systems. **Key Responsibilities** **Infrastructure & Cloud** - Design, deploy, and manage production infrastructure across **AWS and onprem** - Operate AWS services: **EC2, VPC, Load Balancers, Auto Scaling, S3, EBS/EFS, RDS, CloudFront** - Ensure **availability, scalability, security, and cost optimization** **DevOps & Automation** - Automate deployments and operations using **Shell scripting and Ansible** - Support and improve **CI/CD pipelines** - Standardize deployment, rollback, and release processes **Containers & Platform Operations** - Manage **Kubernetes** clusters, deployments, scaling, upgrades, and troubleshooting - Operate **Docker-based production workloads** - Perform configuration and performance tuning **Monitoring, Reliability & SRE** - Implement monitoring and alerting with **Prometheus, Grafana, Alertmanager, Kibana** - Build dashboards and actionable alerts - Drive **SRE practices** to meet uptime, performance, and SLA goals **Incident & Change Management** - Lead production incidents, **RCA**, and preventive actions - Execute change management with validation and rollback - Ensure operational best practices **Leadership & Stakeholder Management** - Lead and mentor operations teams - Coordinate with internal teams, vendors, and customers - Handle documentation, KT, and operational readiness reviews **Core Skills (MustHave)** - **Linux** (RHEL, CentOS, Ubuntu) - **AWS** (production experience) - **Kubernetes & Docker** - **Shell scripting** (advanced) - **Monitoring & Logging** (Prometheus, Grafana, Kibana) - **Incident Management & RCA** - **Networking fundamentals** (TCP/IP, DNS, firewalls) **Customer & Operations Governance** - Act as primary operations contact for customers - Lead ops reviews, incident walkthroughs, and SLA reporting - Ensure clear, proactive communication **Team & Workforce Management** - Manage Day2 operations teams - Handle shifts, oncall schedules, and coverage - Mentor team members and ensure skill continuity **Estimation & Onboarding** - Provide effort and staffing estimates - Prepare Day2 operations models (L1/L2/L3) - Support transition from **Build to Operate** **GoodtoHave** - Ansible, CI/CD tools, Git - VMware (vCenter / ESXi) - Oracle / MS SQL Server - Basic **Python or Java** **Behavioral Expectations** - Strong ownership and problem-solving mindset - Calm and structured in production incidents - Experience with global, SLA-driven customers - Clear communication with technical and nontechnical stakeholders