Mainframe z/OS System Programmer

Job description

**Who We Are** At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive. **The Role** As a Mainframe z/OS System Administrator at Kyndryl, you’ll solve complex problems and identify potential future issues across the spectrum of platforms and services. You’ll be at the forefront of new technology and modernization, working with some of our biggest clients – which means some of the biggest in the world. There’s never a typical day as a System Administrator at Kyndryl, because no two projects are alike. You’ll be managing systems data for clients and providing day-to-day solutions and security compliance. You’ll oversee a queue of assignments and work directly with technicians, prioritizing tickets to deliver the best solutions to our clients. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. You’ll also get the chance to share your expertise by recommending modernization options, identifying new business opportunities, and cultivating relationships with other teams and stakeholders. Does the work get challenging at times? Yes! But you’ll collaborate with a diverse group of talented people and gain invaluable management and organizational skills, which will come in handy as you move forward in your career. Your future at Kyndryl Every position at Kyndryl offers a way forward to grow your career, from Junior System Administrator to Architect. We have opportunities for Cloud Hyperscalers that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. **Who You Are** You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Experience - 6+ years of z/OS system programming experience covering work, user, journal, and performance management. - Manage z/OS OS and related IBM/ISV products: installation, upgrades, customization, and maintenance via SMP/E and non-SMP/E. - Operate in multi-CPU and Sysplex settings; apply maintenance updates and product PTFs. - Create and maintain REXX and Assembler scripts. - Implement security and monitor z/OS/software to resolve issues proactively. - Provide support for z/OS planning, installations, and upgrades, including root cause analysis for system/product issues. - Support assigned ISV products, analyse performance concerns, consult with IT teams, and assist new product installs. - Participate in Disaster Recovery planning/tests; lead daily Ops meetings if no P1 incidents. - Identify and address problem trends. - Demonstrated knowledge: z/OS, Unix System Services, SMP/E, REXX, Java, VSAM, third-party products, BRMS, tape management, ATL/VTL. - Experience acting as technical lead on team projects. - Proficient in troubleshooting performance issues within z/OS environments. - Strong grasp of SMP/E, WLM, RMF, HCD, ISV products, REXX, Assembler, JCL. - Familiarity with VTAM/TCPIP network admin, ZOSMF/ZOWE, mainframe disks, replication, storage administration, SMS updates. Preferred Technical and Professional Experience - Bachelor’s degree in computer science or relevant field. - SME in MF ZOS system programming problem determination. - Technical guidance and support for high availability and disaster recovery enhancements. - Evaluate and recommend software changes to meet organisational needs. - Excellent troubleshooting and customer service. - Infrastructure/Application issue resolution for ZOS. **Being You** The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way. **What You Can Expect** Your career with us isn’t just a job—it’s an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best. From your very first day, you’ll dive into impactful work that powers the systems our customers rely on ev