Managed Services - Azure Local SME - Expert

Job description

Managed Services - Azure Local SME - Expert This role has been designed as Hybrid with a requirement that you will work on average 2 days per week from an HPE office. HPE Operations is our innovative IT services organization. It provides the expertise to advise, integrate, and accelerate our customers outcomes from their digital transformation. Our teams collaborate to transform insight into innovation. In today s fast paced, hybrid IT world, being at business speed means overcoming IT complexity to match the speed of actions to the speed of opportunities. Deploy the right technology to respond quickly to market possibilities. Join us and redefine what s next for you. What you ll do: We are looking for an experienced L3 Windows Server Engineer with deep expertise in Windows Server Hyper-V , Failover Clustering , and Windows Server performance optimization . The ideal candidate will also have strong hands-on knowledge of Azure Stack HCI for hybrid cloud deployments. This role involves working on high-severity production issues, complex troubleshooting, and providing advanced technical guidance for critical business systems. Key Responsibilities • Architecture Design • Design, deploy, and optimize Windows Server Failover Clustering and Hyper-V environments for high availability (HA) and disaster recovery (DR). • Architect and implement Azure Stack HCI solutions for hybrid workloads and software-defined infrastructure. • Advanced Troubleshooting Performance Optimization • Lead incident resolution for cluster node failures, quorum disputes, disk and CSV issues, and Hyper-V VM HA failures . • Perform in-depth performance analysis of Windows Server , including CPU, memory, storage, and networking bottlenecks. • Diagnose and remediate memory leaks, hidden processes, and driver-related performance issues . • Monitoring Diagnostics • Use Event Viewer, cluster logs (clussvc.log), Hyper-V logs, Performance Monitor, ETW tracing, and Windows Performance Analyzer (WPA) for issue diagnosis. • Ensure proactive cluster health monitoring and performance compliance. • Automation Operations • Develop and maintain PowerShell scripts for automated provisioning, cluster reporting, patching, and remediation tasks. • Support rolling upgrades and Cluster-Aware Updating (CAU) to minimize downtime. • Hybrid Cloud Integration DR • Integrate and operate Azure Stack HCI with on-premises clusters for workload mobility and DR. • Collaborate on hybrid cloud designs leveraging Azure Arc, ASR (Azure Site Recovery), and Azure Backup . • Collaboration Knowledge Sharing • Partner with L1/L2 support teams to provide escalation support and training. • Document architecture diagrams, troubleshooting playbooks, and best practices. • Participate in root cause analysis (RCA) and contribute to continuous service improvement. What you need to bring: • 10-15+ years of enterprise experience with Windows Server 2016/2019/2022 . • Expert knowledge of: • Failover Clustering: quorum models, CSV, cluster networking, storage spaces direct (S2D). • Hyper-V: VM lifecycle management, live migration, replica, shielded VMs, vSwitch/SET. • Windows Server Performance: PerfMon, WPT/WPA, ETW tracing, identifying hidden processes memory leaks. • Strong hands-on experience with Azure Stack HCI architecture, deployment, and operations. • Solid understanding of Active Directory, DNS, DHCP, GPO , and security baselines for clustered nodes. • Proficiency in PowerShell scripting for automation and diagnostic workflows. • Familiarity with backup DR tools (Veeam, DPM, Azure Backup) and hybrid cloud integration. • Strong analytical and problem-solving skills, with a structured approach to troubleshooting critical incidents. • Ability to handle high-volume, complex escalations and mentor junior engineers. Preferred Skills • Exposure to SCVMM, SCOM, and SCCM for enterprise cluster management. • Knowledge of network virtualization, RDMA/SMB Direct , and storage optimization in clustered environments. • Experience with CI/CD workflows for infra-as-code (Git, pipelines, DSC). • Azure certifications are highly valued. Behavioral Business Competencies • Excellent verbal and written communication skills for cross-functional collaboration. • Demonstrated ability to lead incident bridges and engage with senior stakeholders. • Strong documentation, knowledge-sharing, and mentoring capabilities. • Commitment to ITIL-aligned processes (change, incident, and problem management). • A proactive mindset for continuous improvement and innovation in HA/DR operations. What We Can Offer You: Health Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division. Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Lets Stay Connected: Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE. #india #operations Job: Services Job Level: Expert HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race,