Manager - DSMG - Motor Finance - Collections - Flows - Bkt 1 to 3 (ST) - Jodhpur - Panchmukhi Tower - (J1 - J3)

Job description

| | | --- | | **Key Deliverables:** **Collection Activity** - Achieve assigned collection target through CREs assigned to them - Achieve assigned target on KPA parameters **Customer Relationship** - Maintain constant touch with specific customer groups who are difficult to reach through CREs - Visit and meet customers **Managing Team** - Manage the team of CREs - Should align individual work and performance with the broader team to achieve mutual outcomes - Makes sure self and team adheres to the team's expectations and guidelines, fulfils teams responsibilities and should demonstrate personal commitment to the team. **Document Management** - Ensure all collection documents are submitted correctly and on time **Audit Compliance** - Ensure strict audit compliance as per company norms for self and team **Managing Branch** - Ensure smooth functioning of branch collection without any issues - Manage the repossession activity of the branch **Vendor Management** - Managing Vendors (Collection agency & Repo agency) | | **Education Qualification:** Graduate | | **Specialized job competencies:** | | **Functional Competencies** - Communication - Negotiation Skill - Market/Industry Knowledge - Knowledge of Collection (Policy, Procedures & Scheme) - Computer and analytical skills | **Behavioral Competencies** - Execution Excellence - Customer Centricity - People Leadership. |