Manager - Talent Technologies

Job description

About WPP Media WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth.  WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working. For more information, visit wppmedia.com. About WPP Media WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values: • Be Extraordinary by Leading Collectively to Inspire transformational Creativity. • Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. • Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. Role Purpose The Manager, Talent Technologies is the operational lead for WPP Media’s learning and performance technology ecosystem. The role owns the day-to-day effectiveness of the platform environment — ensuring programmes move smoothly from approved scope through production, publishing, scheduling, and reporting, with strong governance, quality and consistency throughout. Acting as the Named Site Administrator (NSA) for WPP Media, the Manager translates enterprise platform standards into practical, scalable ways of working for the team and the wider organisation. Key Responsibilities Learning Technology Operations Own the day-to-day management of the learning technology stack, including LMS (Totara), LXP and AI-enabled tools, ensuring reliable performance, strong integration quality, and a consistent learner experience. Translate strategic direction into practical operating standards, and work with IT and partners to maintain governance, data privacy and platform integrity. Operational Delivery and Platform Governance Lead the operational flow of learning delivery across the function, ensuring programmes are published accurately, scheduled effectively, and delivered without avoidable variance. Act as the first point of escalation for operational risk and make judgement calls on complex or sensitive platform issues. As NSA, hold accountability for learning platform governance, publishing standards, and admin oversight across WPP Media. Master Learning Calendar and Scheduling Own the master learning calendar and coordinate scheduling across global, central and market-led programmes. Ensure timing, sequencing and operational capacity are aligned, and that scheduling decisions support both delivery quality and team throughput. Maintain visibility of operational priorities and dependencies across the portfolio. Programme Inventory and Pipeline Management Own the live programme inventory and production pipeline, ensuring it remains accurate, current and visible to leadership. Drive progress across localisation, publishing and deployment workflows; surface blockers early; and maintain disciplined tracking across work in flight. Translate the programme pipeline into a clear operational planning view for leadership decision-making. Quality Assurance and Publishing Standards Set and maintain the operational standards that govern how learning content is quality-checked, published, reviewed and maintained over time. Define the QA framework, publishing protocols, audit requirements and review cadence needed to keep content accurate, accessible and compliant. Act as the governance authority for complex, high-risk or exception cases. AI-Enabled Operations and Continuous Improvement Use AI as a practical operational lever to