Middle Management Account Manager - Life Sciences

Job description

We are hiring a Middle Management Account Manager - Life Sciences to grow key accounts and raise client satisfaction across Pharma, Biotech, and MedTech. You will act as a trusted advisor, shape account strategy with internal leaders, and oversee delivery quality while supporting revenue and profitability goals. Join us to help clients transform and deliver measurable outcomes—apply today Responsibilities • Own the primary Account Manager role, working closely with clients, internal teams, BU Heads and Sales Leads • Coordinate with senior Account Management leadership to build and deliver account plans for growth, delivery excellence and client satisfaction • Define account strategy as the engagement architect and position EPAM across the Life Sciences value chain (R&D, Clinical, Regulatory, Commercial and Patient Engagement) • Develop and sustain trusted relationships with senior client stakeholders and internal executives • Support clients as a product owner by shaping product vision, roadmaps and compelling customer value propositions • Drive revenue growth for assigned accounts and support company financial objectives by delivering revenue and profit targets • Expand EPAM's footprint within Life Sciences accounts by creating opportunities across digital transformation, data & analytics, clinical platforms, regulatory systems and commercial solutions • Lead sales and pre-sales work including opportunity assessments, RFP responses, proposal creation and client presentations • Present services via in-person or virtual client sessions and maintain a monthly pipeline, tracking progress and reporting key metrics to leadership • Partner with program and project management to ensure successful delivery through an integrated delivery model • Shape engagement models, pricing and delivery strategies aligned to Life Sciences compliance and regulatory requirements • Ensure seamless handoffs from sales to delivery while staying accountable for client outcomes and satisfaction • Track performance metrics across large-scale accounts and keep execution aligned with business goals • Stay current on market trends, emerging technologies and Life Sciences challenges such as digital health, real-world evidence and pharmacovigilance • Act as an expert consultant to guide business transformation, product strategy and innovation initiatives for Life Sciences clients Requirements • Hands-on experience managing large enterprise accounts in account management roles • Proven record of meeting and surpassing sales and revenue objectives • Deep expertise in the Pharma, Biotech and MedTech ecosystem including clinical trials, regulatory compliance and pharmacovigilance • Solid knowledge of commercial operations and patient-centric solutions • Strong understanding of technology platforms, digital transformation and IT services within Life Sciences and healthcare ecosystems • Ability to operate at both strategic and tactical levels to drive client and business success • Demonstrated skills in team leadership, performance management and cross-functional collaboration • Excellent presentation, negotiation and relationship-building capabilities with senior stakeholders • Strong problem-solving, critical thinking and solution design skills