Mobile Application Administrator/ Expert

Job description

Role & responsibilities Desired Competencies (Technical/Behavioral Competency) Must-Have • Overall, 5-8 years of experience in mobile device management with Microsoft Intune. • Strong knowledge of Android Enterprise and iOS device management lifecycle management. • Enrolment, policy assignment, troubleshooting. • Experience in mobile security best practices, compliance policies & threat protection • Familiarity with PowerShell scripting and automation for Intune administration and Certifications such as Microsoft Certified: Endpoint Administrator Associate is a plus • communication and end-user support skills. Good-to-Have Experience / knowledge in MS Azure SN Role descriptions / Expectations from the Role • Administer, configure, and optimize Microsoft Intune MDM for Android & iOS devices. • Enforce compliance policies and security standards for corporate and BYOD (Bring Your Own Device) environments. • Manage Google & Apple developer portals for public and internal applications, including app creation, deployments, publishing, version updates, and unpublishing the apps (Application lifecycle management). • Manage Google Play Console, Apple developer portal and Microsoft Intune application deployment lifecycle end to end to support Internal and external stakeholders. • Deploy and manage mobile applications using Intune App Protection Policies (MAM). • Troubleshoot and resolve Intune enrolment (ABM/VPP, JMAF), Conditional access, compliance, and deployment issues. • Implement and maintain mobile security policies including conditional access, encryption, and remote wipe capabilities. • Coordinate with stakeholders to resolve issues related to certificate-based authentication (CBA) and VPN configurations for secure mobile access. Support & Troubleshooting: • Provide Tier 2/Tier 3 support for mobile device management issues. One on One connects with end users to troubleshoot their issues related to applications deployed. • Work with end-users and IT support teams to resolve mobile devices, apps and connectivity issues. • Coordinate with vendors and service providers for issue resolution and updates. Preferred candidate profile