SAS Campaign Management Support & Administration

Job description

1 Role -SAS Campaign Management Support & Administration 2 Required Technical Skill Set -SAS CI, SAS Management Console, SAS Data Integration, IBM Scheduler (LSF), SAS EG Usage, Red Hat Linux, Oracle SQL/PL-SQL, SQL Developer/Dbeaver/Toad 3 Desired Experience Range -3 to 6 years 4 Location of Requirement - Hyderabad/Bangalore, India Desired Competencies (Technical/Behavioral Competency) Must-Have • SAS Admin or Developer or Support experience in Campaign Management for Telecom domain. • Working Knowledge of SAS Marketing Automation (MA), Real Time Decision Manager (RTDM), Complex Event Processing (CEP). • Hands-on experience with SAS CI Studio, SAS Management Console, SAS Data Integration Studio, SAS Environment Manager, IBM LSF Scheduler, SAS EG, SAS IDP. • Usage of SAS CI studio, SAS Management Console, SAS Data Integration studio, SAS Environment Manager, IBM LSF Scheduler, SAS EG. • Experience in SAS Users/Groups/Roles & Licenses Renewal. • Experience in installing SAS Hotfixes & upgrades. • Understanding SAS Programming and investigating issues through SAS Logs. • Hands-on Experience on Unix/Linux, Shell Scripting. • Experience of analyzing views and PL/SQL procedures • Flexibility to support Operations and Rotational shifts. • Perform CR deployments, moving Packages, STPs. • Experience in Incident and Problem Management. • Experience working on Vulnerabilities and Risks. Good-to-Have • SAS Development • CI/CD Responsibility of / Expectations from the Role • Individually manage SAS application platforms. • Up-keep the health of the platform via constant monitoring (manual as well as automated). • Take corrective actions on alerts sourced from monitoring systems • Perform RCA on issues encountered and strive for a permanent fix on the production platform. • Resolving Business requests for performance issues & queries. • Work closely with external systems to fix integration issues. • Apply work-around through ad hoc codes and sql queries in a time-bound manner to support business continuity. • Perform code deployments to the production environment. • Applying any product specific fixes/patches released from SAS on a needy basis. • Open Tickets with SAS Support in case of any product related issues and track it to closure in co-ordination with design team. • Work in close coordination with OS admin to update the environment with latest level patches and fixes. • Open RFCs (required as part of the change management process) for any changes to be performed in the production environment.