Mobility Staffing Assistant

Job description

Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do You will support the day-to-day operations of BCG’s Global Mobility function, ensuring that core systems, data, vendors, and processes run smoothly and reliably. This role plays a key part in maintaining operational quality, supporting users, and enabling the broader team to deliver mobility services effectively. Working closely with the mobility team, vendors, and cross-functional partners, you will take ownership of defined processes while providing flexible support across platforms, reporting, and continuous improvement initiatives. - Support day-to-day vendor operations, including coordination, issue resolution, and administrative processes such as maintaining systems and tools - Support interactions with key partners, including EY and internal tax teams, helping ensure smooth service delivery and operations - Act as a Super User for Assignment Pro, supporting users with day-to-day questions, resolving issues, and coordinating bug fixes - Support system updates and enhancements by assisting with testing, documentation, and preparation of functional specification - Support data integrity activities across mobility systems, assisting with audits, data checks, and resolution of identified issues - Support reporting and analysis, including preparation of reports, data gathering, and ad hoc analysis requests - Support administration of the Mobility Dashboard, including maintaining guidance materials and assisting users with access requests - Maintain and update knowledge and collaboration platforms, ensuring content is accurate and accessible - Identify opportunities to improve processes, workflows, and data accuracy using platform insights - Support delivery of mobility initiatives and projects, contributing to implementation and coordination activities What You'll Bring - Early experience or interest in HR, operations, data, systems, or a related field - Strong attention to detail and commitment to accuracy - Curiosity and willingness to learn new systems, tools, and processes - Strong organizational skills and ability to manage multiple tasks effectively - Comfort working with data and following established processes - Strong customer-service mindset and desire to support internal stakeholders - Clear written and verbal communication skills - Ability to work effectively in a global, cross-cultural, and highly virtual environment - Positive, collaborative approach and willingness to learn from others Who You'll Work With You will work closely with the Global Mobility Team, including Super Users, to support the effective operation of mobility tools and processes. You will interact regularly with external vendors and cross-functional stakeholders across BCG. In this role, you will support users and help ensure smooth, consistent and high-quality day-to-day operations across the mobility ecosystem. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.