MODULE LEAD - Sailpoint
Happiest Minds Technologies · Bengaluru, Karnataka, India
Happiest Minds Technologies · Bengaluru, Karnataka, India
Running and monitoring User Access Review and certification campaigns in SailPoint Identity Security Cloud (ISC) end-to-end - scoping, launch, reviewer assignment, reminders, escalation, and closure - with support from the IAM Manager and IAM Engineering. Driving reviewers to SLA, escalating to line managers and skip-level managers when campaigns stall, and scrutinizing low-quality or default "rubber-stamp" approvals so that review decisions are meaningful. Investigating and remediating policy violations surfaced by access governance, including the "active individuals without an assigned manager" policy and segregation-of-duties (SoD) conflicts. Tracking each campaigns revocations and access changes through to confirmed closure in the target systems, and evidencing outcomes in the Remediation Report. Monitoring account provisioning and de-provisioning across SailPoint and Okta, and resolving exceptions, joiner-mover-leaver gaps, and synchronization errors. Working with system and application owners to correctly map non-human, service-account, and machine-identity ownership in SailPoint. Providing ad hoc IAM support to DevOps on Teleport, who own ongoing maintenance of Teleport resources and policies. Partnering with other technical stakeholders to roll out and operationalize Teleport within their teams. Onboarding new services and servers into Teleport, enabling secure access for both human users and machine identities. Monitoring the integration health between SailPoint and connected source systems, and escalating connector, aggregation, and data-quality issues to senior team members where needed. Acting as second-level support to the L1 ticket queue for IAM troubleshooting. Generating standard and ad-hoc access-governance reports and metrics for IAM leadership, Security leadership, and external auditors. Packaging evidence for compliance-automation platforms (e.g., Drata) and external reviews (e.g., EY service-account reviews), and validating that controls are operating as designed. Documenting and maintaining IAM Standard Operating Procedures, reviewer guides, operational playbooks, and end-user FAQs. Supporting audit readiness by collecting evidence, validating control operation, and documenting access-governance activities across the IAM estate (SailPoint ISC, Okta, Microsoft Entra ID, and other SaaS applications). Researching improvements to access-review processes, policies, and automation, and translating them into practical, repeatable operational practices. Providing technical input to the IAM Manager on access-governance risks, control gaps, exceptions, and process-improvement opportunities. Running access reviews and certification campaigns over AI and generative-AI tools (e.g., Microsoft 365 Copilot, approved LLM platforms) and the entitlements, connectors, and data sources they can reach. Governing identities, entitlements, and least-privilege access for AI agents, copilots, and agentic/autonomous workloads - including their service accounts, API scopes, and tool-calling permissions - in SailPoint and Okta. Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.