Module Lead - Salesforce

Job description

We are looking forward to hire Salesforce Professionals in the following areas : Experience 5-8 Years • Analyze requirements and develop technical solutions aligning to Salesforce best practices. • Based on user requirements analysis, provide solutioning to customer which meets customer expectations. • Define optimal design and solution to client provided requirements. • Deliver customer requirements within agreed timelines and adhering to SLAs agreed. • Drive the team for delivery excellence. • Innovate via conceptualizing new tools and accelerators toward competency building activities. • Mentor and guide team members, providing support on project deliverables. • Prepare functional designs, system configuration, perform relevant testing and deployment of the designed, business solution. • Technically lead the team in Salesforce projects. Required Technical/ Functional Competencies Platform Development: • Hands-on experience in APEX Coding, Integrations, Customizations, Development Certifications, Lightening UI Aura Development, LWC Development. Sales Cloud: • Hands-on experience in Configuring & customizing Sales Cloud modules: Salesforce Declaratives & Configurations, Account Management, Contract Management, Lead Management, Opportunity Management, Order Capture, Forecasting, Territory Management, Reports, Dashboards, Lightening UI Aura Development, LWC Development, CPQ. Experience Cloud: • Hands-on experience of Cloud Modules & Functionalities like: Salesforce Declaratives & Configurations, Salesforce Community/Portal Configurations, Partner &/or Customer Onboarding, Lead Management, Account Management, Opportunity Management, Case Management, Article & Content Management, Standard & Custom Template Usage, Reports, Dashboards, Integrations, Lightening UI Aura Development, LWC Development. • Completion of all Experience Cloud Trailheads & Badges. Service Cloud: • Hands-on experience in Configuring & customizing Service Cloud modules: Salesforce Declaratives & Configurations, Account Management, Contact Management, Case Management, Web to Case, CTI Integration, Social Channels, Omnichannel, Entitlements & SLA Management, Article & Content Management, Reports, Dashboards, Integrations, Lightening UI Aura Development, LWC Development. Any Industry Clouds: • Hands-on experience in any Industry Cloud: B2B eCommerce, B2C eCommerce, Marketing Cloud (B2C Marketing), Pardot (B2B Marketing), Field Service Lightening/ServiceMax, HealthCloud, FinanceCloud, CPQ, Consumer goods Cloud etc. • Completion of Trailheads & Badges for any of the Salesforce Industry Clouds. Required Behavioral Competencies Accountability: • Takes responsibility for and ensures accuracy of own work, as well as the work and deadlines of the team. Collaboration: • Shares information within team, participates in team activities, asks questions to understand other points of view. Agility: • Demonstrates readiness for change, asking questions and determining how changes could impact own work. Customer Focus: • Identifies trends and patterns emerging from customer preferences and works towards customizing/ refining existing services to exceed customer needs and expectations. Communication: • Targets communications for the appropriate audience, clearly articulating and presenting his/her position or decision. Drives Results: • Sets realistic stretch goals for self & others to achieve and exceed defined goals/targets. Resolves Conflict: • Displays sensitivity in interactions and strives to understand others views and concerns. Certifications Min 5 SFDC Certifications Our Hyperlearning workplace is grounded upon four principles • Flexible work arrangements, Free spirit, and emotional positivity • Agile self-determination, trust, transparency, and open collaboration • All Support needed for the realization of business goals, • Stable employment with a great atmosphere and ethical corporate culture