MS Teams

Job description

Job Description : Microsoft Teams Operations Engineer Responsible for day-to-day operations, monitoring, and support of Microsoft Teams. The role focuses on Teams automation, provisioning, governance enforcement, licensing, and recovery to ensure service stability and compliance. Key Responsibilities: Monitor Teams service health, automation workflows, alerts, and logs Manage automated Teams provisioning, lifecycle, and Town Hall workflows Troubleshoot automation failures and perform recovery actions Enforce Teams governance (naming, ownership, channels, security) Perform operational maintenance, including request queues and certificate renewals Manage Teams Premium licensing and usage reporting Support data recovery, inventory, audits, and user requests Maintain SOPs and improve operational efficiency Requirements: 57 years of IT operations or collaboration platform support experience Strong hands-on Microsoft Teams administration experience Experience with Teams/M365 Admin Center, automation, monitoring and governance Strong troubleshooting and communication skills MS-700 or MS-102 certification preferred