Oracle Fusion OTC/PTP Techno-Functional Consultant

Job description

About the Role: The role requires a techno-functional specialist who will bridge the gap between functional analysts and technical specialists, ensuring seamless integration and configuration for OTC and PTP processes. Experience Level: 5+ Years Responsibilities: • Bridge the gap between functional analysts and the Technical Specialist for incidents requiring both module knowledge and integration/configuration awareness. • Diagnose incidents where an OTC or PTP business process failure is caused by an OIC integration issue, configuration mismatch, or REST API data error. • Monitor OIC integration dashboards for OTC/PTP-impacting flows; triage adapter errors and connector failures at functional-technical boundary. • Coordinate with Integration Architect for root cause analysis on complex OIC integration failures affecting OTC/PTP modules. • Provide surge capacity during hyper care and go-live windows where functional-technical boundary incidents spike. • Document functional-to-technical handoff procedures for OTC/PTP incidents and maintain cross-boundary runbooks. Certifications Required: • Oracle Cloud OTC or PTP Implementation Specialist (1Z0-1080 or 1Z0-1065) • Oracle Integration Cloud (OIC) Service Specialist (1Z0-330-xx) • ITIL 4 Foundation — AXELOS • Oracle Fusion Cloud Technical awareness certification [Nice to Have] • Oracle Fusion REST API knowledge [Nice to Have] Required Skills • OTC and PTP functional configuration and process knowledge. • Oracle Integration Cloud (OIC) awareness — flow monitoring, adapter error identification, integration log analysis. • Cross-module incident triage bridging functional and technical layers. • Oracle Fusion REST API basics. • ServiceNow escalation management. • BI Publisher awareness. • Sandbox testing. • Functional-to-technical handoff documentation. Preferred Skills: • Prior experience in a techno-functional Oracle ERP support role on OTC or PTP modules. • Oracle Integration Cloud (OIC) hands-on development experience (building adapters, monitoring flows). • REST API troubleshooting experience for Oracle Fusion-integrated systems (CRM, banking, supplier portals).