Power Automate and AI Senior Developer

Job description

**Job Title** Power Automate and AI Senior Developer **Job Description** We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. Join us and be part of this journey towards greater opportunities and brighter futures. As a Power Automate Senior Developer, you will be responsible for designing, developing, and implementing business process automation solutions using the Microsoft Power Automate platform. You will work closely with business stakeholders and technical teams to analyze business processes, identify opportunities for automation, and develop solutions to improve operational efficiency Job Description – Utility Bill Processing Automation (GPT + AI Builder) **Responsibilities** Design and develop custom Power Automate workflows and business process flows for utility bill/document processing. Implement integration solutions between Power Automate and enterprise applications (SharePoint, Dynamics 365, Power BI, ERP, CRM, Incident Management systems). Build approval workflows leveraging AI Builder and GPT prompts to automate document classification, extraction, and approvals for utility bills. Use AI Builder prebuilt and custom models for invoice/bill automation (e.g., extracting vendor, account, cost center, and utility type). Apply Process Insights to identify bottlenecks in bill processing and optimize workflows. Ensure adherence to code standards and best practices in BOT development. Develop and maintain audit-ready documentation (design docs, technical specifications, user manuals). Troubleshoot and provide technical support for existing Power Automate solutions. Collaborate with cross-functional teams to identify and implement process improvement opportunities in billing workflows. Stay updated with the latest developments in Microsoft Power Platform, AI Builder, and GPT-powered automation. Skill Set Required Power Automate Cloud (Flows, Desktop Flows) SQL Connectors for billing data integration AI Builder (Prebuilt + Custom Models for invoice/bill automation) GPT Prompts handling for document interpretation and classification REST API handling for integration with ERP/CRM systems Data sources: Dataverse, Excel, SharePoint, OneDrive Pipeline Deployments and Custom Connectors On-premise Gateway Connector handling Prior experience in Utility Bill/Invoice Automation using AI Builder and GPT **Requirements** Bachelor’s degree in Computer Science, Information Systems, or related field 4+ years of experience developing solutions using Microsoft Power Automate Platform (Cloud flows, Desktop flows, AI Builder, GPT prompts, AI Agents, Gen AI) Strong understanding of business process automation and workflow management Experience with integration technologies (REST APIs, webhooks, connectors) Proficiency in Power Automate expressions, conditions, loops, and functions Knowledge of data management and storage concepts (SQL, Excel, SharePoint, OneDrive) Ability to communicate technical concepts to non-technical stakeholders Strong analytical and problem-solving skills