Presales Executive

Job description

**Role & responsibilities** : - Manage and conduct HWC reviews with customers, ensuring accurate representation of product and service offerings. - Convert qualified leads into closures through strong product knowledge, persuasive communication, and customer engagement. - Understand customer requirements and align solutions to their needs - Collaborate closely with the Sales, Operations, and Customer Experience teams to ensure smooth lead management and service delivery. - Track and report daily activities, HWC outcomes, and sales performance metrics. - Maintain CRM data accurately and ensure timely follow-ups with leads. - Contribute to improving the overall customer journey and conversion processes in the Pune region. - Stay updated on product offerings, promotions, and competitive landscape to effectively position the brand. **Preferred candidate profile** : **QUALIFICATIONS**: Bachelors degree in business, Marketing, or a related field; MBA preferred. **EXPERIENCE**: 4-6 years of experience in pre-sales, tele calling management, or sales closing, preferably in the real estate industry. **KEY RESPONSIBILITIES**: The Presales Executive will be responsible for managing HWC (Hot-Warm-Cold) Check reviews, engaging with prospective customers, and ensuring timely and effective sales closures. The incumbent will play a key role in driving business growth by revisits and supporting the sales team to achieve monthly and quarterly targets.