Presales Executive

Job description

Role & responsibilities : • Manage and conduct HWC reviews with customers, ensuring accurate representation of product and service offerings. • Convert qualified leads into closures through strong product knowledge, persuasive communication, and customer engagement. • Understand customer requirements and align solutions to their needs • Collaborate closely with the Sales, Operations, and Customer Experience teams to ensure smooth lead management and service delivery. • Track and report daily activities, HWC outcomes, and sales performance metrics. • Maintain CRM data accurately and ensure timely follow-ups with leads. • Contribute to improving the overall customer journey and conversion processes in the Pune region. • Stay updated on product offerings, promotions, and competitive landscape to effectively position the brand. Preferred candidate profile : QUALIFICATIONS: Bachelors degree in business, Marketing, or a related field; MBA preferred. EXPERIENCE: 4-6 years of experience in pre-sales, tele calling management, or sales closing, preferably in the real estate industry. KEY RESPONSIBILITIES: The Presales Executive will be responsible for managing HWC (Hot-Warm-Cold) Check reviews, engaging with prospective customers, and ensuring timely and effective sales closures. The incumbent will play a key role in driving business growth by revisits and supporting the sales team to achieve monthly and quarterly targets.