Principal AI/ML Engineer
Sabre · Bengaluru, Karnataka, India
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Sabre · Bengaluru, Karnataka, India
The Principal AI/ML Engineer is the technical leader responsible for designing, building, and scaling AI systems that combine LLM-powered GenAI and ADK-based agentic workflows on Google Cloud Platform. This role sets architecture standards, leads multi-team delivery, and governs safety, reliability, builds and manages the platform, and cost at enterprise scale—accelerating product teams to achieve 10× productivity through reusable patterns, platforms, and guardrails. Key Responsibilities Strategy & Architecture • Define reference architectures for GenAI apps, RAG systems, and agent ecosystems (single/multi-agent) on GCP using ADK. • Establish domain and platform standards: model selection, RAG/generation patterns, memory architectures, security baselines, observability, and LLMOps. • Lead portfolio-wide technical decisions (build/buy, vendor selection, SLAs, quotas) with a focus on reliability, safety, and cost control. Solution Design & Delivery • Architect and lead implementation of production-grade GenAI solutions (Vertex AI models, Grounding, Pipelines, Evaluation) and agentic services (planning, tools, memory, HIL). • Design multi-tenant and hub-and-spoke patterns with Okta/IAP/Apigee for secure API exposure and tenant isolation. • Drive end-to-end delivery across teams: data ingestion (Dataflow/Composer), indexing (BigQuery vectors/Vertex Vector Search), services (Cloud Run/Workflows), events (Pub/Sub). Platformization & Reuse • Build and maintain prompt libraries, tool catalogs, agent templates, and evaluation harnesses for organization-wide reuse. • Standardize LLMOps: CI/CD for prompts/models/agents, model registry, traceability, rollback, canaries, cost/performance scorecards. • Enable a marketplace of agents/services with productized APIs, documentation, chargeback, and KPIs. Responsible AI, Security & Compliance • Implement multi-layer guardrails: policy prompts, filters, memory governance, tool whitelisting, audit logs; ensure regulator-ready posture. • Codify privacy, PII handling, data residency, and per-tenant isolation using VPC-SC, Secret Manager, IAM, and Apigee policies. Leadership & Enablement • Mentor senior engineers and team leads; run architecture reviews, design clinics, and red-team exercises. • Drive continuous evaluation programs and publish org scorecards for quality, safety, and cost. • Partner with Product, Security, and SRE to align roadmaps, SLOs, and operational playbooks. Required Technical Competencies • LLM & GenAI: Model selection (Gemini & Model Garden), prompt engineering, RAG/grounding, multimodal pipelines, fine-tuning/adapter methods. • Agentic AI (ADK): Agent loops, planners, tool/function design, memory (episodic/semantic/long-term), HIL, policy enforcement. • Data & Retrieval: BigQuery (including vector functions), Vertex Vector Search, Document AI, Dataplex for lineage and governance. • Orchestration & Services: Cloud Run, Workflows, Pub/Sub, Dataflow/Composer; HA/DR, backpressure, circuit breakers. • LLMOps/MLOps: Vertex AI Pipelines, registry, CI/CD, trace correlation, cost/performance monitoring. • Security & Compliance: IAM, Secret Manager, VPC-SC, private service connect, DLP, Okta/IAP, Apigee API policies. • Observability & Cost: Central telemetry, user feedback loops, drift/outlier detection, quota/capacity planning. Qualifications • 12–15+ years in software/data/ML engineering; 2+ years hands-on with LLMs/GenAI and agentic systems. • Proven delivery of enterprise-scale GenAI/agent platforms on GCP (Vertex AI, BigQuery, Cloud Run, Pub/Sub, Workflows). • Demonstrated impact in platformization, governance, and multi-team technical leadership. • Strong proficiency in Python/TypeScript (or equivalent) and infrastructure-as-code (Terraform/GCP Deployment Manager). • Experience in security-by-design, privacy, and compliance audits. Outcomes & KPIs (What “Great” Looks Like) • Reliability: SLOs met (e.g., p95 latency, error budget adherence); audited HA/DR playbooks; zero Sev1 incidents due to preventable guardrail gaps. • Quality & Safety: Sustained improvements on faithfulness/toxicity/grounding scores; red-team findings resolved within agreed SLAs. • Cost & Performance: ≥ 30% reduction in run-cost via routing, caching, and prompt/template optimization; budget adherence per tenant. • Productivity & Reuse: ≥ 50% reuse of tools/templates across teams; time-to-market reduced by ~40% for new AI features. • Adoption & Enablement: ≥ 3 cross-domain AI capabilities launched per quarter; engineers enabled through patterns and training. Core Responsibilities (Day-to-Day) • Own reference architectures and standards for GenAI and Agentic AI on GCP. • Lead design reviews and production readiness assessments. • Curate and evolve prompt/agent/tool libraries with versioning and documentation. • Establish evaluation harnesses (golden sets, scenario tests, trace replay, chaos for agents). • Partner with SRE/Platform to implement observability, alerts, feature flags, canaries, and rollback mechanisms. • Drive security reviews, policy-as-code, and auditability for all AI systems. Demonstrated Behaviors (Principal Level) Technical Leadership • Systems thinking: Anticipates failure modes, cost implications, and long-term maintenance; makes reversible vs. irreversible decision trade-offs explicit. • Pragmatic innovation: Balances cutting-edge methods (e.g., learned planners, multimodal grounding) with operational simplicity and reliability. • Platform-first mindset: Designs for reuse; evangelizes patterns; prevents bespoke one-offs unless clearly justified. Execution Excellence • Outcome orientation: Frames problems with clear KPIs; selects the simplest architecture that satisfies reliability, safety, and cost. • Bias to automation: Converts manual steps into workflows, CI/CD pipelines, and platform capabilities; eliminates toil. • Operational rigor: Treats prompts/models/agents as ve