Process Lead

Job description

**Roles and Responsibilities** - Manage a team of 20+ members, providing guidance on claims adjudication processes. - Oversee daily operations, ensuring timely completion of tasks and meeting performance targets. - Develop and implement process improvements to increase efficiency and accuracy. - Collaborate with cross-functional teams to resolve complex issues and improve overall quality. - Ensure compliance with regulatory requirements and company policies. **Desired Candidate Profile** - Strong understanding of US healthcare systems and regulations (e.g., HIPAA). - Excellent leadership skills, with ability to manage multiple priorities simultaneously. - Proficiency in MS Office applications (Excel, Word) for data analysis and reporting purposes. **Disclaimer:** Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels.