Process Lead

Job description

Roles and Responsibilities • Manage a team of 20+ members, providing guidance on claims adjudication processes. • Oversee daily operations, ensuring timely completion of tasks and meeting performance targets. • Develop and implement process improvements to increase efficiency and accuracy. • Collaborate with cross-functional teams to resolve complex issues and improve overall quality. • Ensure compliance with regulatory requirements and company policies. Desired Candidate Profile • Strong understanding of US healthcare systems and regulations (e.g., HIPAA). • Excellent leadership skills, with ability to manage multiple priorities simultaneously. • Proficiency in MS Office applications (Excel, Word) for data analysis and reporting purposes. Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels.