Senior Customer Support Associate

Job description

We are looking for a highly skilled and experienced Senior CSA to join our team at Firstsource Solutions Ltd. The ideal candidate will have a strong background in computer science and software engineering, with excellent problem-solving skills. Roles and Responsibility • Collaborate with cross-functional teams to design and develop high-quality software solutions. • Analyze complex problems and provide innovative solutions using advanced algorithms and data structures. • Develop and maintain large-scale software systems with high performance and scalability. • Participate in code reviews and ensure adherence to coding standards and best practices. • Troubleshoot and debug issues in existing software applications. • Stay updated with industry trends and emerging technologies to improve software development processes. Job Requirements • Strong understanding of computer science fundamentals, including data structures and algorithms. • Experience with software engineering principles, including design patterns and testing methodologies. • Excellent problem-solving skills and the ability to analyze complex issues and provide creative solutions. • Strong communication and collaboration skills, with experience working with distributed teams. • Ability to work in a fast-paced environment with multiple priorities and deadlines. • Strong attention to detail and a focus on delivering high-quality results. CreateJd