Senior Customer Support Associate

Job description

We are looking for a highly skilled and experienced Senior CSA to join our team at Firstsource Solutions Ltd. The ideal candidate will have a strong background in computer science and software engineering, with excellent problem-solving skills. ### Roles and Responsibility - Collaborate with cross-functional teams to design and develop high-quality software solutions. - Analyze complex problems and provide innovative solutions using advanced algorithms and data structures. - Develop and maintain large-scale software systems with high performance and scalability. - Participate in code reviews and ensure adherence to coding standards and best practices. - Troubleshoot and debug issues in existing software applications. - Stay updated with industry trends and emerging technologies to improve software development processes. ### Job Requirements - Strong understanding of computer science fundamentals, including data structures and algorithms. - Experience with software engineering principles, including design patterns and testing methodologies. - Excellent problem-solving skills and the ability to analyze complex issues and provide creative solutions. - Strong communication and collaboration skills, with experience working with distributed teams. - Ability to work in a fast-paced environment with multiple priorities and deadlines. - Strong attention to detail and a focus on delivering high-quality results. CreateJd