Procurement Operations Manager

Job description

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What is The Role As Procurement Operations Manager, your primary focus will be to architect and manage the systems, processes, and analytical frameworks that empower the global sourcing and procurement organization. You will be reporting to the Senior Manager, Strategic Sourcing in North America, to transform procurement operations into a data-driven engine of efficiency. You will work closely with global sourcing leads to drive value through operational excellence, automation, and high-quality organizational metrics across all technical and non-technical spend categories. This role is highly cross-functional and requires consistent liaison with IT, Accounts Payable, and other key departments across the company to ensure operational alignment. What You Will Be Doing Operations, Systems, & Analytics You will work with the Sourcing Leader to: • Act as project manager for the Sourcing team, keeping key projects on track and supporting weekly key deals reviews. • Improve procurement and contract management policies, processes, and procedures while ensuring compliance. • Develop and track key metrics including contract review cycle time, savings, supplier consolidation and relationship management, risk reduction and management, and improved visibility and control of expenditures. • Strengthen reporting and analytics across procurement and contract activities to highlight trends, risks, challenges, and opportunities. • Support implementation of systems and tools that drive productivity gains across procurement, sourcing, and contract management. • Serve as subject matter expert for procurement tools such as Workday, Lucid, BigQuery, Tableau, Netsuite, and Omnea, ensuring system integrity. • <div class="public-Dra