Program Manager - Business

Job description

**About Rupeek** Rupeek, established in 2015 and headquartered in Bangalore, stands as India's leading asset backed digital lending fintech platform. Committed to making credit accessible to Indians in a fair and convenient manner, Rupeek pioneers innovative financial products focused on monetizing India's $2 trillion gold market. Leveraging state-of-the-art technology and an automated asset light supply chain, Rupeek is transforming the gold loan disbursal landscape across 40+ cities in India. With a customer base exceeding 5,00,000+, the company's strategic partnerships with top banks and financial institutions underscore its commitment to building gold-backed assets through low-risk, low-touch, and friction-free processes. Rupeek's impressive journey is supported by key investors such as Sequoia Capital, Accel Partners, Bertelsmann, and Elevation. ***In Apr 2024, Rupeek turned profitable and raised 200Cr.+ in equity capital from Manipal Group and Elevation Capital to fund its next phase of growth*** . Join us in redefining the future of finance through innovation, technology, and a commitment to financial inclusivity. **Role Overview:** As a Program Manager in the Growth & Strategy team, you will play a crucial role in driving strategic initiatives and programs aimed at driving offline org scale-up, training, engagement and life-cycle management leading to higher productivity of this org. This position requires a dynamic individual with a strong background in program management, a deep understanding of sales & operations, and the ability to communicate effectively with top management as well as regional teams, HR, tech etc. **Job Title:** Program Manager - Business **Education:** MBA/PGDM or equivalent degree **Experience:** 2+ years of experience preferably in sales and central roles. **Location:** Bangalore **Role and Responsibilities:** Business Planning: - Collaborate with cross-functional leadership teams (Category, Product, Finance, Marketing) to drive alignment and execution of business goals in line with the Annual Operating Plan (AOP). - Manage the end-to-end planning process, including development of business plans and targets, resource allocation, and cross-functional approval and alignment, ensuring all teams are aligned with business objectives. - Oversee and manage monthly, quarterly, and annual budgets for the field team and lead generation costs, in close coordination with the business design and finance teams. Program Management: - Establish and maintain sales performance management tools and procedures (e.g., performance dashboards), and coordinate with tech and product for automated performance tracking. - Monitor and review monthly/quarterly progress of critical initiatives and programs with field teams, presenting strategic insights to senior management. - Develop and manage actionable data and dashboards, generating insights to drive key sales input metrics through regular review cadence with regional teams. - Lead Sales and Operations engagement initiatives, including contests and gamification at the organizational level to drive motivation and performance. - Design, develop, and implement Sales and Channel KPIs and incentive structures to drive performance and align with business goals. - Serve as the custodian for productivity enhancement programs, implementing initiatives, incentives, engagement, and ensuring daily workforce tracking and rigor. - Design and drive plans and initiatives around growth, scale-up in terms of productivity, overall engagement. Progress Monitoring and Execution: - Establish robust tracking mechanisms to monitor the progress and performance for all initiatives and lifecycle. - Regularly analyze program data to assess effectiveness and identify areas for improvement. - Work closely with Business Team on ground to highlight scope of improvement and take recurring feedback back to central teams for planning **Qualifications:** - MBA with 2+ years of experience preferably in sales and central roles. - Strong project management skills with a track record of successful program implementation. - Excellent communication and presentation skills, with the ability to articulate complex concepts to diverse audiences. - Analytical mindset with the ability to make data-driven decisions. - Demonstrated ability to work collaboratively in a cross-functional team environment. - Ability to engage with regional teams and drive them for ensuring results **Persona:** - Mix of experience of doing Field Sales and Central roles - Experience of Scaling up Program or Managing National Programs. - Exposure to a fast paced execution environment with High level of ownership & execution rigor - Preferred Industries : B2C start-ups, FMCG, Telecom, Consumer verticals of large corporates, FinTech - Experience of handling/managing sales development/growth initiatives/central sales and strategy roles.