Program Manager - Generalist

Job description

**Rupeek: Redefining Gold Loans for a Digital India** **The Opportunity:** India boasts a $2 trillion gold market, yet traditional gold loans are often cumbersome and lack transparency. Rupeek, established in 2015 and headquartered in Bangalore, is changing this landscape. We are India's leading asset-backed digital lending fintech platform, committed to making credit accessible and convenient. **Our Approach:** Rupeek leverages cutting-edge technology and an automated asset-light model to transform gold loan disbursal. Our secure, low-touch processes offer a friction-free experience for over 5 lakh satisfied customers across India. With strategic partnerships with leading banks and financial institutions, Rupeek unlocks the value of gold assets for our borrowers **.** **Why Rupeek?** - Shape the Future of Finance: Join us in revolutionizing the way India accesses credit through innovation, technology, and a commitment to building a more inclusive financial ecosystem - Profitable Scale is Our Focus: We are now prepared and committed to achieving a profitable scale while remaining dedicated to financial inclusion. - Backed by Industry Leaders: Marquee investors like Accel Partners, Bertelsmann, Elevation Capital, GGV Capital, Peak XV and many more fuel our growth, demonstrating confidence in our innovative approach. **Are you a leader who thrives in a dynamic, fast-paced environment?** If you share our passion for making a difference, Rupeek offers the perfect platform to leverage your expertise and shape the future of gold-backed lending in India. **Job Description – Program Manager** **About the Role** We are looking for a highly driven **Program Manager** to lead and execute high-impact strategic and operational initiatives across the organization. This role is ideal for someone who thrives in a fast-paced startup environment, enjoys solving complex business problems, and can seamlessly balance strategy with execution. As a Program Manager, you will work closely with cross-functional teams to drive critical business initiatives, improve operational efficiency, and build scalable processes from the ground up. **Key Responsibilities** - Lead end-to-end execution of strategic and operational programs across multiple business functions. - Work closely with business leaders to identify problems, define solutions, and drive implementation. - Own project planning, execution, stakeholder management, and timely delivery of key initiatives. - Collaborate with field and central teams to ensure smooth execution and continuous process improvements. - Design and implement scalable processes, frameworks, and operating mechanisms. - Analyse business data to identify trends, bottlenecks, and improvement opportunities. - Drive cross-functional alignment while managing multiple priorities in a dynamic environment. - Take complete ownership of programs with minimal supervision and deliver measurable business impact. - Build and scale new initiatives (0 to 1) by creating processes, governance, and execution frameworks. - Prepare business updates, dashboards, and executive reviews for leadership. **Preferred Candidate Profile** - **2–3 years of experience** in Program Management, Business Operations, Strategy, Consulting, Operations Excellence, or General Management. - Experience in a **generalist role** , managing both planning and execution. - Exposure to both **field operations and central/business operations** is preferred. - Candidates from **Management Trainee (MT) programs (2020–2022 batches)** will be preferred. - Demonstrated experience in building or scaling processes, products, or business functions from **0 to 1** . - Strong analytical, structured problem-solving, and critical thinking skills. - Comfortable working in highly ambiguous, fast-paced startup environments. - Excellent stakeholder management and cross-functional collaboration skills. - Strong ownership mindset with the ability to execute independently. - Proficiency in Microsoft Excel, PowerPoint, and data-driven decision-making. **What We're Looking For** - Entrepreneurial mindset with a strong bias for action. - Ability to think strategically while remaining hands-on with execution. - Exceptional planning, prioritisation, and organisational skills. - Excellent communication and presentation abilities. - High resilience, adaptability, and learning agility. **Preferred Background** Candidates with experience in startups, consulting firms, high-growth organisations, or rotational Management Trainee programs who have successfully led cross-functional projects and operational initiatives will be highly preferred.