Program Manager - Retail Strategy, Central Operations

Job description

We are looking for Program Managers to support the Retail Strategy charter within Central Operations, driving execution on key programs tied to rostering, manpower planning, and store-level strategy rollouts across India. KEY RESPONSIBILITIES • Drive execution of retail strategy programs including rostering rollouts, manpower planning initiatives, and store-level strategy interventions. • Support central teams in tracking program milestones, timelines, and on-ground implementation. • Travel to stores/regions (5-7 days a month) to validate execution, gather ground insights, and support store teams during rollouts. • Coordinate with cross-functional stakeholders (Ops, HR, TA) to ensure programs are delivered on time and as per plan. • Build reports/trackers to monitor program health and flag risks to leadership. • Support ad-hoc strategic projects within the Retail Strategy charter as needed. REQUIREMENTS • Tier 1 B.Tech or Tier 2 MBA (mandatory) • 1.54 years of relevant experience in program management, operations, or strategy roles (retail/consulting background preferred) • Willingness and ability to travel 57 days per month • Strong execution mindset with good analytical and communication skills • Comfort working in a fast-paced, high-ambiguity environment