Project and Change Execution Manager CRM Change

Job description

Job Title: Project & Change Execution Manager - CRM Change, VP Corporate Title: VP Location: Mumbai, India Role Description • Reporting to the Credit Risk Change Portfolio Manager, the VP PMO will support the delivery and continuous improvement of the Change Governance Framework across a portfolio of regulatory, remediation and strategic transformation initiatives. • The role will be responsible for day-to-day leadership of portfolio governance, reporting, book of work management, resource and financial management, process documentation and stakeholder communications. The individual will act as a trusted partner to senior leaders, ensuring governance is effective, delivery information is accurate, and decisions are supported by clear, timely and actionable insight. • A key component of the role will be driving AI-enabled efficiencies across portfolio management and change delivery, reducing manual effort, improving reporting quality, strengthening controls and enhancing decision-making through automation and data-driven insights. What well offer you As part of our flexible scheme, here are just some of the benefits that you’ll enjoy • Best in class leave policy • Gender neutral parental leaves • 100% reimbursement under childcare assistance benefit (gender neutral) • Sponsorship for Industry relevant certifications and education • Employee Assistance Program for you and your family members • Comprehensive Hospitalization Insurance for you and your dependents • Accident and Term life Insurance • Complementary Health screening for 35 yrs. and above Your key responsibilities • Drive and evolve the Change Governance Framework, standards and operating model across the Credit Risk Change portfolio. • Support portfolio governance, support demand management and prioritisation. • Provide visibility across delivery, risks, dependencies, resources, financials and benefits realization • Lead a high-performing PMO team, driving standardisation, efficiency and continuous improvement. Manage and develop PMO resources, promoting high standards of accountability, quality and delivery excellence • Define and execute the PMO AI strategy, introducing automation, predictive insights and self-service reporting capabilities across the change organisation. • Act as a trusted advisor and constructive challenger to senior stakeholders, enabling effective portfolio decisions and delivery outcomes • Develop and execute a communication strategy across the portfolio, ensuring stakeholders receive clear, consistent and timely updates. • Maintain clear and comprehensive process documentation, governance standards, operating procedures and audit-ready artefacts Your skills and experience • PMO, Portfolio Management or Transformation Office leadership experience within financial services. • Proven experience establishing governance frameworks across large-scale regulatory and transformation portfolios. • Strong portfolio prioritisation, investment governance, resource management and financial management expertise. • Experience supporting senior governance forums, including SteerCos, ExCos and regulatory reviews. • Demonstrate implementing AI, automation and data-driven governance capabilities. • Strong stakeholder management, influencing and executive communication skills. • Knowledge of Credit Risk, regulatory change and remediation programmes • dbClarity and Jira experience is desirable How we’ll support you • Training and development to help you excel in your career • Coaching and support from experts in your team • A culture of continuous learning to aid progression • A range of flexible benefits that you can tailor to suit your needs About us and our teams Please visit our company website for further information: https://www.db.com/company/company.html