Quality Consultant - Metrics Council

Job description

Skill Requirements • Deep understanding of data, metrics, and KPIs, with the ability to define metrics for new age development environments, including automation of data collection • Proficiency in Microsoft Excel (basic, advanced, and VBA), Minitab • Hands on experience with data analysis and visualization tools such as Power BI • Experience in creating Process Performance Baselines (PPBs), building Process Performance Models (PPM), forecasting models, and developing Power BI dashboards • A Strong grasp of various lifecycle models including development, testing, and managed services • Familiarity with quality frameworks like ISO 9001, CMMI • Excellent analytical, communication, and stakeholder engagement skills Role Scope & Critical Capabilities • The incumbent will operate as the enterprise Metrics SME with accountability: • Defining and operationalizing KPIs and metrics for modern, automation driven delivery environments • Collect, validate, analyze and drive across lifecycle wise metrics delivery models (Agile, Dev, Testing, Maintenance, etc.) • Advanced data analysis using Excel (including VBA) and Minitab • Designing report and deploying analytics solutions on Power BI/Tableau to support decision making • Prepare and publish reports such as PPBs, PPMs, Quality Index, Benchmark Reports and forecast models • Leveraging AI enabled metrics and analytics (value add) • Ensuring alignment with ISO 9001, CMMI, and other quality frameworks • Collaborate with stakeholders to ensure timely and accurate metrics dissemination. • Identify trends, anomalies, and improvement opportunities from metrics data. • Support internal audits and assessments with relevant metrics documentation and insights. • Preferred credentials include certifications in Quality Management, ATM, Six Sigma, Statistics, or Process Excellence. Job Location :: Chennai / Bangalore / Hyderabad / Pune