Regional Head - Government Business

Job description

Job Description Regional Head - Government Business Role Purpose The Regional Head - Government Business role at Jana Small Finance Bank is responsible for driving Government Business growth, strengthening institutional relationships, enabling revenue expansion, and ensuring compliance and service excellence within the Government & FIG ecosystem. Key Responsibilities • Acquire and manage government department relationships, boards, corporations, and public institutions. • Drive CASA, deposits, CMS, digital payments, and collection mandates. • Ensure onboarding and servicing of government accounts with high compliance standards. • Support tender participation, proposal submission, and government RFP processes. • Coordinate with branches, regional teams, operations, FIG, digital, and product teams. • Drive portfolio activation, balance build-up, and retention. • Monitor compliance, documentation, and audit readiness for all government accounts. • Ensure resolution of service issues and strengthen long-term institutional partnerships. Key Performance Indicators (KPIs) • Government account acquisition & portfolio growth • CASA & TD balance enhancement • CMS/digital collections revenue • Mandate wins (departments, boards, municipalities) • Activation, retention & relationship deepening • Compliance adherence and documentation accuracy Skills & Competencies • Strong understanding of Government & Institutional banking • Excellent relationship and stakeholder management skills • Knowledge of CMS, digital collections, and payment solutions • Strong communication, negotiation & presentation skills • Analytical, compliance-oriented, and process disciplined • Ability to influence senior bureaucratic and institutional stakeholders Qualifications & Experience • Graduate/Postgraduate with relevant experience in Government/Institutional Banking. • Experience in CMS, FIG, payment solutions, and government liaison preferred. • Strong exposure to public sector relationship management.