Regional Manager - Branch Banking

Job description

Job Description Job TitleRegional ManagerLocationBranch Name (as per requirement)DepartmentBancassuranceFunctionBancassurance YBL - SalesReporting toZonal HeadBand4AFunction Summary TheBancassurance Department within Axis Max Life Insurance plays a critical role in driving the distribution of life insurance products through our strategic partnership with Yes Bank. This department leverages Yes Bank’s existing customer base and infrastructure to offer insurance solutions. Bancassurance Department serves as a bridge between Axis Max Life Insurance Company and Yes Bank, ensuring that insurance products are effectively marketed and sold to a wide customer base, while maintaining high standards of customer service, compliance, and performance. Below is a summary of the key functions typically performed by the Bancassurance Department: Sales and Distribution Management Customer Relationship Management Compliance and Regulatory Oversight Job Summary Regional Manager is a senior leadership role managing the Bancassurance partnership with Yes Bank (YBL) within the designated region and responsible for overseeing the sales, operations, and performance. This position involves managing a team of sales agents, cluster managers, and support staff, ensuring the achievement of sales targets, operational efficiency, and high levels of customer satisfaction. The Regional Manager will be responsible for driving growth, expanding market share, and maintaining strong relationships with clients, partners, and stakeholders within the region. Additionally, the candidate will suggest product synergies and identify various customer touch-points within Yes Bank for insurance sales opportunities. They will provide accurate and timely updates on competitors and best practices. Key Responsibilities Will be responsible for the Bancassurance (YBL) partnership. Create and maintain engagement with regional Managers / Branch Managers and other key Yes Bank Head Office / Management Team members Lead a team of Sales Executives (Relationship Associates and Associate Sales Managers and Centre Managers) and monitor their input/output activity and ensure lead generation through various sources. Increasing insurance awareness and product penetration among Yes Bank’s customers. Increasing insurance penetration among Yes Bank staff members Suggest sizzlers and RR platforms for Yes Bank’s employees who provide prospect leads as well as for Axis Max Life ’s dedicated sales team. Suggest product synergies and capture Yes Bank’s various customer touch-points for insurance sales opportunities. Provide accurate and timely competitor updates/best practices Key skills required Relationship Management, Leading people, process adherence MEASURES OF SUCCESS:Business Plan: Adjusted MFYP (Rs.) - Plan v/s Actual Activation Plan: Seller Activation (%) - Plan Vs Actual Collections: 15th month Persistency (%) -75% Sales process Adherence: 1.Implementation of CRM 2.Governance Rhythm 3.Business Leakage complaints Effective Management of People: Talent Retention - 70% G2V2 retention -90%. Engagement Score – 85% Customer centricity and satisfaction: Effective Management of Customer as per Plan Key Relationships (Internal /External) Distribution leaders HR Team Training Team Planning Analytics Team Yes Bank Management Sales Team