Relationship Manager-Commercial Vehicle -Saral Auto-SA

Job description

• To handle customer service requirements like account opening, DMAT account opening, grievances, liability product selling, education on product features, cheque book issuance • Quality of advice given to customers as determined by customers and supervisor • Speed and efficiency of service given • Sales targets for bank and investment products • Going beyond the professed need of the customer by providing other products • Enhancement of customer value • Cross-sale of assets products • Back-up to relationship managers holding HNI relationships • Ensure low attrition ratios • Customer acquisition through referrals from existing customers • Graduates with total experience of 1-3 years with relevant exp of atleast 1 year in financial services or banks • Equal blend of service and sales orientation • In the absence of equality, sales orientation as a skew will be acceptable • Experienced customer service candidates from financial services ( those from MFund, securities houses etc) with sales orientation can be considered