Retail Trainer

Job description

**Title** :- Retail Trainer. **Experience** :- 3+ yrs. **Key Responsibilities** - Conduct engaging classroom training sessions for new hires employees. - Ensure seamless execution of the On-The-Job Training (OJT), monitoring learner progress. - Use interactive training techniques such as role-plays, case studies, and scenario-based learning. - Oversee the Training journey from onboarding to completion, ensuring proper handholding of new hires. - Track and analyze the performance of new hires. - Monitor throughput performance during NHT and ensure new hires meet expected sales and service benchmarks. - Conduct store visits to assess real-time learning applications and provide in-store coaching. - Work closely with store managers to address performance gaps - Maintain training databases, attendance records, trainer productivity, and performance dashboards. - Identify trends in employee performance and recommend targeted learning interventions. - Develop training impact reports, highlighting improvements in employee productivity and customer experience - Collaborate with Zonal Managers, Area Managers, and Store Managers to align training initiatives with business goals. - Work closely with HR to highlight any new hire concerns or challenges - Serve as a bridge between operations and L&D, ensuring training translates into measurable business impact. **Required Skills & Competencies:** - 3+ Years of experience in Retail Training - Strong facilitation and communication skills. - Experience in CRT implementation and store-level coaching. - Proficiency in data analysis and performance tracking. - Hands-on experience with Microsoft Excel for reporting and analytics. - Strong stakeholder management and collaboration skills. - Knowledge of retail operations, customer service, and sales training. - Ability to multitask and manage training programs across multiple locations. - Experience in coaching and mentoring retail employees at different levels.