Sale Executive

Job description

Job Summary: The Sales Executive will be responsible for achieving showroom sales targets by understanding customer requirements, presenting suitable Royal Enfield motorcycles, conducting product demonstrations and test rides, and ensuring an excellent customer experience throughout the sales process. Key Responsibilities • Welcome and engage customers visiting the showroom in a professional and friendly manner. • Understand customer requirements, preferences, budget, and intended usage. • Explain Royal Enfield motorcycle models, features, specifications, pricing, variants, and available offers. • Arrange and conduct test rides for interested customers. • Generate new leads through showroom walk-ins, telephone calls, digital enquiries, referrals, and other sources. • Follow up regularly with prospective customers and convert enquiries into sales. • Achieve individual and team monthly sales targets. • Explain finance, insurance, exchange, accessories, and other relevant dealership services. • Coordinate with the finance and insurance teams to facilitate smooth vehicle purchases. • Maintain accurate records of customer enquiries, follow-ups, bookings, and sales. • Ensure timely follow-up with customers from enquiry through vehicle delivery. • Coordinate with the delivery team to ensure a smooth and satisfactory delivery experience. • Maintain good relationships with existing and prospective customers. • Participate in showroom promotional activities, exhibitions, roadshows, and marketing campaigns. • Stay updated on new motorcycle models, product specifications, competitors, and market trends. • Follow dealership policies, sales procedures, and Royal Enfield brand standards. • Handle customer questions and complaints professionally and escalate issues when required. Required Skills & Qualifications • Minimum qualification: 12th pass / Graduate. • Previous experience in automobile, retail, showroom, or sales is preferred. • Freshers with good communication and sales ability may also be considered. • Good verbal communication and interpersonal skills. • Customer-oriented attitude and professional appearance. • Strong convincing and negotiation skills. • Ability to achieve sales targets. • Basic computer knowledge and ability to use CRM/software. • Ability to work flexible hours, weekends, and during promotional events when required. • Valid two-wheeler driving licence is preferred. Key Performance Indicators (KPIs) The Sales Executive may be evaluated based on: • Monthly motorcycle sales • Lead-to-sale conversion ratio • Number of new leads generated • Test rides generated and converted • Follow-up effectiveness • Finance and insurance penetration • Accessories sales • Customer satisfaction • Booking-to-delivery conversion • Compliance with showroom sales processes Compensation Salary: As per company policy and candidate experience. Incentives: Performance-based incentives may be provided based on achievement of sales targets. Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: • Cell phone reimbursement • Health insurance • Provident Fund Work Location: In person