SAP Commerce Business Analyst

Job description

Company Description - ------------------ **Bosch Global Software Technologies Private Limited** is a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions. With over 27,000+ associates, it's the largest software development center of Bosch, outside Germany, indicating that it is the Technology Powerhouse of Bosch in India with a global footprint and presence in the US, Europe and the Asia Pacific region. Job Description - -------------- **Key Responsibilities:** * Gather, analyze, and document business requirements for SAP Commerce (Hybris) solutions. * Act as a liaison between business users and technical teams to translate requirements into functional specifications. * Define and document workflows, use cases, user stories, and business process diagrams. * Work closely with developers, testers, and project managers to ensure successful implementation. * Support UAT (User Acceptance Testing) by defining test scenarios and assisting business users. * Identify gaps between business needs and SAP Commerce capabilities and propose suitable solutions. * Assist in data migration, integration, and configuration activities. * Perform configuration and Data Management Activities in SAP Commerce Back Office. * Provide training and support to business users on SAP Commerce functionalities. **Required Skills \& Qualifications:** * **Experience:** 5+ years as a Business Analyst in **SAP Commerce (Hybris)** * Strong understanding of **B2B/B2C eCommerce** processes and customer journeys. * Knowledge of **SAP Commerce modules** (Product Content Management, Order Management, Customer Service, etc.). * Experience with **Agile/Scrum** methodologies and writing user stories. * Hands-on experience with **JIRA, Confluence**, and other project management tools. * Strong communication and stakeholder management skills. * Ability to troubleshoot and provide solutions for business process issues. * Experience in **SAP ERP or S/4HANA** integrations with SAP Commerce. * Experience working with cloud-based deployments (e.g., SAP Commerce Cloud). Qualifications - ------------- B.E./B.Tech **Preferred Qualifications:** * SAP Commerce (Hybris) certification is a plus. * MBA in Sales \& Marketing