SAP FSM Consultant

Job description

Educational Requirements Bachelor of Engineering Service Line Enterprise Package Application Services Responsibilities • Implement and support SAP FSM solutions across full lifecycle projects. • Configure, customize, and test FSM scenarios as per client requirements. • Identify gaps, issues, and propose workarounds; prepare RICEFW documents, functional/technical designs, and test cases. • Conduct workshops, demos, and presentations for clients. • Perform SAP FSM system setup and administration tasks. • Configure FSM functionalities including Resource Planner, Scheduling, Dispatching, Service Fulfillment, Time Material Journal approval, Smart Forms, and Business Rules. • Manage Crowd Service and foundational services like Auto Scheduling policies. • Integrate SAP FSM with ERP systems using SAP FSM Connector and SAP CPI, design groovy scripts for CPI. • Develop custom reports using Jaspersoft and handle custom developments and data replication. • Support project phases: Requirement Gathering, Business Process Design, Configuration, Testing, Cutover, Training, Hypercare, and Enhancements. Additional Responsibilities: • Ability to work with clients to identify business challenges and contribute to client deliverables by refining, analyzing, and structuring relevant data • Awareness of latest technologies and trends • Logical thinking and problem-solving skills along with an ability to collaborate • Ability to assess the current processes, identify improvement areas and suggest the technology solutions • One or two industry domain knowledge Technical and Professional Requirements: • Minimum 3+ years of SAP FSM implementation experience with at least 1 full lifecycle project. • Proficiency in SAP FSM configuration, customization, and integration. • Exposure to SAP CPI, groovy scripting, and Jaspersoft reporting. • Knowledge of SAP CRM/C4C Service module and SAP S/4 HANA Service/Customer Service modules preferred. • Familiarity with SSAM (SAP Service and Asset Manager) is an advantage. • SAP FSM certification is desirable. Preferred Skills: • Technology->SAP Functional->SAP Field Service Management