Senior Analyst

Job description

Designation : Senior Analyst Level : L2 Location : Bengaluru, Karnataka , India (BLR) Experience : 5 to 6 Years Job Role : We are seeking a highly motivated and experienced Software Quality Assurance Engineer to drive quality engineering initiatives across customer-facing products and services. This role will focus on End-to-End (E2E) automation, Customer Journey Testing, and AI-enabled Quality Engineering using modern automation technologies including Playwright, TypeScript, and Applied AI solutions. Primary Skills: Strong hands on exp in Manual testing (Functional Testing, Regression Testing, E2E Testing, Integration Testing, Performance Testing, API Testing) and building test automation using selenium, Playwright and TypeScript Experience/very good understanding of Salesforce CRM/ Service cloud support capabilities like case, chat, email, phone etc.. Minimum Qualifications: • Bachelor's or Master's degree in Computer Science, Engineering, or a related technical discipline • 5+ years of experience in Software Quality Assurance and Test Automation • Strong hands-on experience with Playwright and TypeScript -Experience/very good understanding of Salesforce CRM/ Service cloud support -capabilities like case, chat, email, phone etc.. • Experience building and maintaining modern automation frameworks from the ground up • Strong understanding of End-to-End (E2E) testing methodologies and customer journey validation • Experience testing web applications, APIs, and distributed systems • Knowledge of CI/CD pipelines and DevOps practices • Experience with Git, Azure DevOps, GitHub Actions, Jenkins, or similar platforms • Strong analytical, debugging, and problem-solving skills • Excellent communication and collaboration abilities • Experience applying AI and Generative AI technologies to Quality Engineering workflows • Experience with cloud platforms such as AWS, Azure, or Google Cloud • Familiarity with performance, accessibility, and security testing • Experience working in Agile/Scrum environments • Experience with test data management and environment orchestration Automation & Testing • Playwright • TypeScript • API Testing • Functional Testing • End-to-End Testing • Customer Journey Testing • Regression Testing • Integration Testing • Test Framework Design Job Snapshot Updated Date 29-08-2026 Job ID J\\_5784 Location Bengaluru, Karnataka, India Experience 5 - 6 Years Employee Type Permanent