Senior Ar Caller
Access Healthcare · Chennai, Tamil Nadu, India
Access Healthcare · Chennai, Tamil Nadu, India
**Roles and Responsibilities :** - Manage AR calls to resolve outstanding accounts receivable issues with healthcare providers, insurance companies, and patients. - Identify and address denial reasons by researching claim rejections, appealing denied claims, and negotiating settlements. - Collaborate with internal teams such as billing, coding, and patient access to resolve discrepancies in patient records. - Maintain accurate records of all interactions with customers using CRM software. **Job Requirements :** - 1-5 years of experience in AR calling or similar role in the medical services/hospital industry. - Strong knowledge of revenue cycle management (RCM) principles and practices. - Excellent communication skills for effective negotiation with customers over phone calls.