Senior Ar Caller

Job description

Roles and Responsibilities : • Manage AR calls to resolve outstanding accounts receivable issues with healthcare providers, insurance companies, and patients. • Identify and address denial reasons by researching claim rejections, appealing denied claims, and negotiating settlements. • Collaborate with internal teams such as billing, coding, and patient access to resolve discrepancies in patient records. • Maintain accurate records of all interactions with customers using CRM software. Job Requirements : • 1-5 years of experience in AR calling or similar role in the medical services/hospital industry. • Strong knowledge of revenue cycle management (RCM) principles and practices. • Excellent communication skills for effective negotiation with customers over phone calls.