SENIOR ENGINEER - ServiceNow

Job description

? Senior ServiceNow Application Developer for risks management tools development and maintenance. Experience in building integrations with external applications is essential, and exposure to GRC/IRM within ServiceNow is a plus. Role & Responsibilities • Act as the primary engineer for ServiceNow applications development. • Design, develop, configure, and enhance applications on the ServiceNow platform. • Develop and maintain integration between ServiceNow and other applications/tools. • Support users of ServiceNow application developed in the team. • Contribute to the development of new capabilities across the current and future tooling ecosystem. • Produce and maintain clear technical documentation, development notes, and support materials. • Participate in code reviews, technical discussions, and handover sessions. • Support troubleshooting, bug fixing, and continuous improvement activities across the application landscape. • Ensure development work follows good engineering practices, maintainability standards, and documentation expectations. • Good experience in software delivery processes (development best practices, test, delivery, maintenance, documentation, ...) • Capacity to organize and lead knowledge Transfer to the team / mentoring and to organize code review with the team. • Strong collaborative team spirit and work effectively with cross-functional teams. • Good written and verbal communication skills / fluent English Education, Qualifications, and Certifications • Degree / Diploma holders with development and cybersecurity knowledge • Excellent verbal & written communication skills in English language ? Skill Set Mandatory skill set • Strong hands-on 3+ years of experience in ServiceNow application development, JavaScript, MySQL. • ServiceNow certifications (Certified Application Developer, Certified System Administrator) • Experience developing custom applications, workflows, and platform capabilities in ServiceNow • Strong experience building integrations between ServiceNow and external systems/applications • Good understanding of ServiceNow platform architecture, configuration, and scripting • Experience with ServiceNow development best practices • Experience with GRC/IRM modules is a plus • Good understanding of software delivery processes • Good knowledge of secure coding practices and application security principles • Experience with manual and automated testing methodologies. Secondary skill set • ServiceNow certification ?Certified Implementation Specialist - Risk and Compliance? would be a plus. • Knowledge of development languages like Angular, Java, Python will be the added advantage • Good to have knowledge of cybersecurity basics • Good to have certification on IT and information security domain like ITIL, ISO 27001, GRC etc. Experience ? Minimum of 4+ years related work experience in customer facing environment ?