Senior Executive – AR specialty

Job description

• Perform outbound calls to insurance companies, healthcare providers, and TPAs to follow up on pending or denied claims. • Handle accounts receivable (AR) activities in the Provider Side Vertical or Payer Collections process. • Review and analyze outstanding claims, identify issues, and take appropriate action to ensure timely payment. • Accurately document all call interactions and claim statuses in the system. • Resolve claim rejections, denials, and payment discrepancies by coordinating with insurance representatives and internal teams. • Maintain productivity and quality standards as per company and client requirements. • Provide clear communication and updates on claim progress to management. • Ensure compliance with HIPAA and organizational policies during all communications. • Exhibit flexibility and a proactive approach in handling multiple tasks and priorities