SENIOR MANAGER - DELIVERY

Job description

**Roles and Responsibility** - Manage and oversee the delivery of healthcare services, ensuring high-quality standards and timely completion. - Develop and implement effective project plans, resource allocation, and risk management strategies. - Collaborate with cross-functional teams to identify and prioritize project requirements. - Analyze project performance data to optimize processes and improve efficiency. - Provide guidance and mentorship to junior team members to enhance their skills and knowledge. - Ensure compliance with organizational policies, procedures, and regulatory requirements. **Job Requirements** - Proven experience in managing large-scale healthcare projects with a focus on quality and customer satisfaction. - Strong understanding of IT enabled services, including CRM systems and BPO operations. - Excellent leadership, communication, and interpersonal skills. - Ability to work under pressure, meet deadlines, and adapt to changing priorities. - Strong analytical and problem-solving skills, with attention to detail and accuracy. - Experience in managing budgets, resources, and personnel, demonstrating strong financial management skills.