Senior Specialist - SCM

Job description

## **About the Role** We are looking for an experienced Demand Planning Manager to lead end-to-end customer order management and demand planning activities. The role ensures product availability, accurate order processing, and on-time fulfillment while driving supply chain efficiency and customer satisfaction. ## **Key Responsibilities** ### **Order Management & Fulfillment** - Receive, review, and process customer orders (EDI, portal uploads, or manual entry) - Maintain accurate order data in ERP/MRP systems - Track OE and spare deliveries to ensure 100% delivery assurance - Communicate confirmed delivery dates and manage expedites or changes proactively ### **Demand Planning & Production Coordination** - Lead production planning for modules, cushions, and laser components - Collaborate with production planners and material planners to ensure raw material availability - Balance production efficiency with customer requirements to minimize excess inventory and obsolescence - Ensure schedule adherence and aligned production execution ### **Customer & Performance Management** - Monitor customer KPIs such as OTIF and delivery performance - Drive corrective actions to improve service levels and eliminate line stoppages - Ensure 100% on-time delivery for spares and serial parts - Maintain customer satisfaction through proactive communication and execution ### **Supply Chain & Logistics Coordination** - Coordinate outbound shipments with logistics and warehouse teams - Support returnable packaging flows and transportation optimization - Ensure no consignment remains in GIT beyond 7 days ### **Continuous Improvement & Analytics** - Maintain MIS reports for cross-functional visibility - Participate in root cause analysis for delivery or planning issues - Implement preventive measures and drive continuous improvement in planning accuracy and supply chain efficiency - Support initiatives to improve inventory turns and days of supply ## **Key Deliverables** - 100% on-time delivery for spares and serial parts - Zero obsolescence - High customer satisfaction - No consignment in GIT beyond 7 days - Improved inventory turns and days of supply - Strong schedule adherence - Effective PPC leadership ## **What We’re Looking For** ### **Education** - Bachelor of Engineering (Mechanical) ### **Experience** - 10–11 years of experience in supply chain, demand planning, or production planning ### **Functional Skills** - Strong knowledge of supply chain management and capacity planning - Experience in SIOP, supplier scheduling, and material resource planning - Strong customer relationship and communication skills - Proven team management experience ### **Behavioral Competencies** - Drive customer focus - Global perspective - Cultivate innovation - Sound decision-making - Execution excellence - Accountability and collaboration - Ability to engage, inspire, and develop people - Build trust and influence stakeholders ### **Personal Attributes** - Curious and innovative thinker - Strong analytical and problem-solving mindset ### **Languages** - English (required) - Hindi and Marathi (preferred) ## **Why Join Us** - Opportunity to lead critical supply chain operations - Work in a global automotive environment with high impact on customer delivery - Exposure to end-to-end planning, logistics, and operational excellence - Continuous learning and growth in a performance-driven culture - **We will be more than glad to chat with you about your experience and your career goals.** In our international work setting, you will find a range of opportunities that are designed to enhance your career and personal development. Including new and different perspectives is part of what ensures the team’s success. We are committed to develop people’s skills, knowledge and creative potential. Our training and development programs emphasize technical competency, leadership development and business management skill. **More lives saved – more life lived!**