Senior Staff Engineer, (CMDB,HAM,ITAM)

Job description

Company Description We're Nagarro. We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital, and our people exist everywhere in the world (17700+ experts across 39 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in. Job Description REQUIREMENTS: • Experience - 7+ years • Strong experience in ServiceNow ITAM, HAM,ITSM, and Integrations • Hands-on experience in designing and implementing ServiceNow integrations • Experience in ServiceNow Asset Management processes and best practices • Experience in other modules like ITOM or CSM along with ITIL knowledge • ServiceNow SPM certification is mandatory • Strong understanding of ITAM, HAM, SAM, and ITSM modules • Ability to translate business requirements into technical solutions • Experience in developing and implementing technical solutions and performing integration testing • Hands-on experience with ServiceNow scripting such as Business Rules, Client Scripts, UI Policies, UI Actions, Jelly Scripting, and AngularJS • Strong problem-solving, communication, and stakeholder management skills • Ability to work in a global delivery environment RESPONSIBILITIES: • Work with the ServiceNow team to implement ServiceNow solutions across global locations • Provide technical expertise in ServiceNow ITAM modules, including HAM and SAM • Design, develop, and implement ServiceNow integrations • Understand business needs and align them with standardized processes and solution design • Develop and implement technical solutions on the ServiceNow platform • Perform component integration testing and ensure quality delivery • Configure and customize ServiceNow applications based on business requirements • Implement configuration changes using UI Policies, UI Actions, Business Rules, Client Scripts, Jelly Scripting, and AngularJS • Collaborate with cross-functional teams to ensure successful project delivery • Troubleshoot and resolve technical issues on the ServiceNow platform • Ensure adherence to ServiceNow best practices and continuous improvement initiatives • Participate in design reviews, code reviews, and provide technical recommendations Qualifications Bachelor’s or master’s degree in computer science, Information Technology, or a related field