Senior Warehouse And Logistics Manager

Job description

Designation & Role - Sr. Manager / DGM Warehouse & Logistics Operations (Domestic Market) Reporting To: Head Global Logistics & Distribution Purpose of the Role To lead and manage end-to-end warehousing, distribution, transportation, and inventory operations across the domestic market, ensuring optimum product availability, superior customer service levels, cost-effective logistics, efficient order fulfillment, inventory optimization, vendor performance management, and continuous process improvement in pharmaceutical Industry. Key Responsibilities 1. Warehouse & Distribution Management • Lead end-to-end warehousing and distribution operations across domestic market • Ensure timely dispatch and delivery of Finished Goods (FG) to CFA locations and distribution points. • Monitor logistics performance through key metrics such as OTIF (On-Time In-Full), fill rate, dispatch adherence, and delivery turnaround time. • Ensure product availability across all stocking locations to support uninterrupted market servicing. • Select and manage transportation partners for primary and secondary distribution. • Negotiate freight rates, transportation contracts, and service-level agreements. • Monitor transporter performance, vehicle availability, transit lead times, and delivery compliance. • Optimize route planning, vehicle utilization, freight costs, and transportation efficiency. 2. Vendor Management & Commercial Excellence • Identify, evaluate, onboard, and manage logistics service providers, warehouse operators, and transport partners. • Lead commercial negotiations to achieve cost optimization and improved service performance. • Conduct periodic vendor performance reviews and implement corrective and improvement actions. • Ensure compliance with contractual commitments and agreed service standards. • Monitor inventory health and ensure optimum stock levels across warehouses, hubs, and CFA locations. • Manage inventory replenishment through effective DRP (Distribution Requirement Planning) and deployment planning. • Coordinate with Production, Demand, Planning, Sales, and Commercial teams to achieve targeted service levels. • Coordinate dispatch planning based on sales forecasts and market demand. • Maintain high inventory accuracy through adherence to FIFO/FEFO practices and inventory controls. • Monitor KPIs related to inventory accuracy, damage control, dispatch turnaround time, and warehouse efficiency. 3. Cross-Functional Collaboration • Work closely with Sales, Supply Chain, Planning, Manufacturing, Procurement, Finance, Commercial, and Quality teams. • Align distribution plans with business demand and market requirements. • Support new product launches, promotional campaigns, and distribution initiatives. 4. MIS, Compliance & Continuous Improvement • Develop logistics dashboards, management reports, and performance scorecards. • Analyze logistics costs, warehouse productivity, inventory ageing, and service performance. • Ensure compliance with company policies, SOPs, statutory requirements, and quality standards. • Lead internal and external audits and ensure timely closure of audit observations. • Drive digitization, automation, and continuous improvement initiatives across logistics operations. Key Performance Indicators (KPIs) • Logistics Cost as % of Sales • Transportation Cost Reduction • Freight Cost Savings • OTIF (On-Time In-Full) Performance • DRP & RSP Planning Effectiveness • Inventory Accuracy and Cycle Count Compliance • Warehouse Productivity & Space Utilization • Vendor Performance Compliance • SOP Compliance & Implementation • Internal & External Audit Compliance Educational Qualification • Bachelor's Degree in Engineering, Commerce, Supply Chain Management, Logistics, or related discipline. • MBA / PGDM in Operations, Supply Chain Management, or Logistics preferred. Experience • 15 to 25 years of progressive experience in pharmaceutical Warehousing, Logistics, Distribution, and Supply Chain Management.