Service Relationship Manager-Priority-Regional sales
Kotak Life Insurance · Gurugram, Haryana, India
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Kotak Life Insurance · Gurugram, Haryana, India
About The Role Role: Handling personalized service requests of Privy customers. Generation of timely business MIS. Ensuring strict adherence to regulatory and internal approved prescribed requirements for Privy customer segment. Coordination with CPC/RPC/Investment desks for account opening of Privy customers. Managing complaints of Privy customers and ensuring their resolution within TAT Job Requirement: Excellent written and oral communication skills Developing and maintaining banking relationships with a select group of high net worth customers Excellent communication skills with customer service orientation Courteous and polite Good Knowledge of Microsoft Excel Understanding of banking norms and processes.