Shipping Agent Doer

Job description

Key Responsibilities • Prepare, review, and manage shipping documents such as Bill of Lading, invoices, and shipping instructions • Ensure accuracy and completeness of all documentation as per company and regulatory standards • Coordinate with customers, vendors, and internal stakeholders for shipment processing • Track shipment status and provide timely updates to stakeholders • Handle email communication related to shipment queries, documentation, and issue resolution • Maintain and update shipment data in internal systems/ERP • Support invoice generation and basic payment follow-ups (if required) • Ensure compliance with international shipping and trade regulations • Identify and escalate discrepancies or delays in the process Key Skills & Requirements • Good communication skills (written and verbal) • Strong attention to detail and accuracy • Basic understanding of logistics/shipping processes (preferred) • Ability to work in a fast-paced, deadline-driven environment • Proficiency in MS Excel and data management • Problem-solving and coordination skills