Specialist - Order To cash - Kolkata

Job description

**Ready to turn bold ideas into real-world impact?** At Genpact, we dont just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and were at the forefront of it. Genpacts AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of whats possible, this is your moment. Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the worlds leading enterprises. Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook. **Inviting Applications for the role of Specialist - Order to cash** **Job Location: Kolkata (Work from Office)** In this role you will be expected to work on strict deadlines in a fairly high pressure business environment while being a good team player. SAP knowledge and experience in generating reports from SAP would be an added advantage. Should be open to work in any shift as per the business requirement. **Responsibilities** In this role you will be responsible for all the activities related to O2C domain. - Validate the Purchase Order (PO) requests from to bill the order. - Constantly to be interacted with clients for their feedback and support them wherever required. Ready to support any time at various locations as per clients expectation - Manage Order to Cash related to collections and dispute management implement & enforce to strategy - Interaction with end customers via Calls and Emails for collecting pass due amounts. - Meeting collections numbers/targets (monthly/ quarterly/ yearly) - Customer and Country/Regional FD Relationship Management through e-mail fax and conference calls. - Lead and participate in conference calls with Country / Regional Financial Managers. - Participate in governance meetings at country / region level; Closely work with the team and ensure right collaboration with the team members properly to meet the deliverables and motivate & help them to develop the process standards - Identify process improvement opportunities and drive implementation (Lean and Six Sigma projects) **Qualifications we seek in you!** **Minimum qualifications** - B.Com Graduation (MBA Finance preferred) - Meaningful experience in Order to Cash **Preferred qualifications** - Very Good Written and Verbal Interpersonal skills - Proficient in MS Office applications especially in MS Excel **Why join Genpact?** - **Lead AI-powered transformation** Drive innovation and solve real-world business challenges that matter - **Make an impact** Help global enterprises solve business challenges that matter - **Accelerate your career** Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead - **Work with the best** Join 140,000+ bold thinkers and problem-solvers who push boundaries every day - **Thrive in a values-driven culture** Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.