Sr Lead Engineer - R01570686

Job description

Senior Lead Engineer Job requirements Experience Range: With at least 5 years of hands-on experience in Salesforce solution design and implementation, including significant expertise in Sales Cloud and related Salesforce technologies, up to 8 years total. Key Responsibilities: • Design and implement scalable Salesforce Sales Cloud solutions that meet business requirements and adhere to industry best practices. • Lead customization and configuration efforts across Salesforce Sales, Service, and Experience Clouds to optimize sales processes, territory planning, and opportunity management, delivering measurable improvements in efficiency. • Develop and maintain Apex classes, triggers, and Lightning Web Components (LWC), as well as custom agents, to extend Salesforce platform functionality. • Integrate Salesforce with external platforms such as Genesys and Data Cloud, ensuring seamless data flow and robust system interoperability. • Drive adoption and integration of AI technologies, including OpenAI APIs, to enhance automation, insights, and agent productivity within Salesforce. • Oversee territory planning, sales automation, and forecast management using advanced Salesforce features, ensuring accurate and timely reporting. • Collaborate with cross-functional teams to gather requirements, resolve technical issues, and deliver end-to-end Salesforce solutions. • Maintain high-quality technical documentation and mentor junior engineers on Salesforce best practices and emerging technologies. Required Skills: • Salesforce Sales Cloud • Salesforce Service Cloud • Salesforce Experience Cloud • Salesforce Platform customization and configuration • Apex programming • Lightning Web Components (LWC) • Agentforce development • Custom agent frameworks on Salesforce • Salesforce Data Cloud integration • Genesys integration with Salesforce • OpenAI API integration with Salesforce Preferred Skills: • Salesforce Certified Application Architect or System Architect • Expertise with Salesforce Data Cloud advanced features • Hands-on experience with Salesforce DevOps tools and CI/CD pipelines • Knowledge of advanced sales analytics and reporting in Salesforce • Familiarity with multi-cloud Salesforce implementations • Experience with custom agent frameworks beyond Agentforce Desired Qualifications: • Bachelors degree in Computer Science, Information Technology, or a closely related discipline • Salesforce Certified Platform Developer I or II • Salesforce Certified Sales Cloud Consultant We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.