Sr Manager - CRM and Dealer Systems

Job description

• Develop and implement comprehensive strategies to enhance customer engagement and retention. • Manage and maintain accurate records of customer interactions using CRM software. • Collaborate with cross-functional teams to identify and prioritize business requirements. • Analyze data to provide insights on customer behavior and preferences. • Train and support dealers on the use of CRM tools and systems. • Monitor and report on key performance indicators related to customer satisfaction and retention. Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.