Systems Engineering Advisor - Application Packaging

Job description

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Systems Engineering Advisor - Application Packaging to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Role Overview We are seeking an experienced Application Packaging Lead to join NTT DATA's India EPM practice. This lead-level role combines expert-level packaging knowledge with delivery ownership — leading packaging programmes, managing the India packaging team, architecting enterprise-grade packaging platforms, and serving as the primary technical authority for application packaging workstreams across NTT DATA's global client accounts. The Packaging Lead drives packaging quality, delivery governance, tooling innovation, and team capability growth from the India delivery centre. Key Responsibilities Programme Leadership & Delivery Ownership • Lead end-to-end application packaging programmes for global enterprise clients — scoping, planning, tool selection, resourcing, delivery governance, and quality assurance. • Own delivery accountability for India packaging team SLA performance, quality metrics, and client satisfaction across all managed packaging accounts. • Define and govern the packaging factory operating model — intake SLAs, complexity tiering, quality gates, peer review process, and escalation paths. • Lead packaging programme governance reviews — presenting delivery metrics, risk items, and improvement plans to client and NTT DATA delivery management. • Manage packaging engagement expansions, SOW amendments, and effort reforecasting for evolving client requirements. Packaging Platform Architecture • Architect the enterprise packaging platform — toolchain selection, packaging environment design, repository strategy, and deployment pipeline integration. • Define packaging standards library — MSI authoring templates, transform standards, MSIX profiles, Intune deployment templates, and PowerShell script frameworks. • Lead large-scale application portfolio migration programmes — MSI-to-MSIX conversions, App-V-to-MSIX migrations, and legacy repackaging at scale. • Design and implement packaging CI/CD pipelines using Azure DevOps — automated build, test, validate, and publish workflows for packaged applications. • Evaluate and implement new packaging tools and technologies — staying current with Microsoft MSIX roadmap, Intune packaging enhancements, and ISV tooling. Advanced Technical Authority • Serve as L3/L4 technical escalation for the most complex packaging scenarios — kernel-mode drivers, enterprise licensing systems, complex COM servers, and legacy 16-bit application strategies. • Review and approve packaging designs for high-complexity applications before production deployment. • Define application compatibility assessment frameworks for large portfolio projects — automated assessment tooling, complexity scoring, and packaging strategy recommendation. • Oversee PSF fixup development, App-V strategy, and virtualisation packaging decisions for the India team. • Contribute to NTT DATA EPM practice IP — developing reusable packaging frameworks, accelerators, and tooling assets. Team Leadership & Capability Building • Lead, mentor, and develop the India application packaging team across Grade 6–9. • Define packaging competency frameworks, career progression pathways, and technical assessment criteria. • Drive certification and upskilling programmes — AdminStudio, MSIX, PowerShell, and Azure DevOps for packaging engineers. • Conduct performance reviews, provide structured feedback, and support talent development plans for packaging engineers. • Define onboarding programmes and packaging training curriculum for new team members. Client Advisory & Practice Development • Act as trusted packaging advisor to clients — recommending packaging strategies, MSIX adoption roadmaps, and portfolio rationalisation approaches. • Contribute to NTT DATA EPM packaging service offerings — defining service descriptions, pricing models, and delivery frameworks. • Support pre-sales and RFP responses for packaging engagements — effort estimation, solution design, and technical proposal development. • Represent NTT DATA India packaging capabilities in client governance forums and delivery steering meetings. Required Skills • Enterprise application packaging — MSI, MSIX, App-V, .intunewin — lead-level expertise across all formats and scenarios • Packaging platform architecture — toolchain design, CI/CD integration, repository management, quality gate governance • AdminStudio / Flexera — expert-level including AAC, repackager, editor, tuner, and database modules • WiX Toolset + MSIX/PSF — advanced authoring, PSF fixup framework design, large-scale migration leadership • Intune + SCCM deployment engineering — advanced application models, Graph API automation, bulk deployment management • PowerShell + Azure DevOps — packaging pipeline automation, CI/CD design, Graph API, SCCM SDK • Application compatibility expertise — portfolio-level compatibility assessment, ACT, PSF, shim management • Delivery governance — SLA management, packaging factory operations, client reporting, team performance management Preferred Qualifications • Microsoft Certified: Endpoint Administrator (MD-102) — required • AdminStudio or Flexera certification • Experience with Liquidware ProfileUnity, FSLogix, or UEM platforms in packaging programmes • Prior India packaging lead experience managing 5+ packaging engineers for global enterprise accounts • Exposure to software asset management (SAM) and licence optimisation as part of packaging programmes MINIMUM EDUCATION Bachelor's degree (B.E./B.Tech/BCA/B.Sc. IT/CS) or MCA from a recognised Indian university. Advanced certifications and equivalent enterprise delivery experien